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Yes, if you are transiting through Changi Airport, you must clear arrival immigration to enter Singapore and visit Jewel. Jewel is located in the public area between T2 and T3, so transit passengers cannot access it without entering Singapore first.
Key Takeaways
Jewel Access: Located between T2 and T3, directly connected to the T1 Arrival Hall. Transit passengers must clear arrival immigration to visit. Walking time is 5-10 minutes from T2 and T3 via the link bridges.
T1-T2-T3 Transfers: Our free Skytrain operates from 5:00 AM to 2:00 AM, connecting all three terminals in both public and transit areas. You can also walk via travellators in the transit area.
T4 Shuttle Service: Complimentary buses run every 5-9 minutes (6:00 AM to 12:00 AM) from T1/Jewel and T2/MRT. The journey takes 10 minutes in the public area, and 10-18 minutes in the transit area.
Transit Requirements: Transferring to T4 within the transit area requires a through-checked itinerary to your final destination. Transit shuttle frequency: approximately 8 minutes between all terminals.
Jewel is located in the public area, between T2 and T3, and is directly connected to T1.
If you are transiting through Changi, you will need to clear arrival immigration to enter Singapore and visit Jewel.
From T1
Jewel's North entrance is connected to the Arrival Hall of T1, Level 1.
From T2
Jewel is a 5 to 10 minute walk from Terminal 2 via the link bridge at Level 3 (near the MRT station).
From T3
Jewel is a 5 to 10 minute walk from the Departure Halls of T3 (near Crowne Plaza) via the link bridge.
BETWEEN T1, T2 & T3
By Skytrain
Terminals 1, 2 and 3 are connected by a complimentary Skytrain service in both the public and transit areas.
Operating hours: 5:00AM - 2:00AM
On Foot
Transit areas
- To transfer between T1 and T3, use the inter-terminal travellators located throughout the Departure Transit areas
Public
- Between T2 & T3 - Use the Mezzanine Level link bridge between the two terminals
- Between T1 & T2/ T3 - Use the link bridge located at JEWEL Level 3
TO/FROM T4
By Shuttle Bus
Terminal 4 is accessible by a complimentary shuttle bus services at both public and transit areas.
The shuttle bus journey between terminals at the public area takes about 10 minutes and the shuttle bus journey between terminals at the transit area takes between 10 to 18 minutes.
Note: If you are transferring to Terminal 4 within the transit area, please ensure that your itinerary is through checked to your final destination.
Real-time bus arrival information is available here.
Shuttle Bus Frequency
Frequency (Daily) | T1/ JEWEL - T4 | T2/ MRT - T4 |
6:00AM to 12:00AM (Direct Service) | 7 to 9 mins | 5 mins |
12:00AM to 6:00AM (Loop Service: T2/MRT - T3/MRT - T1/Jewel - T4) | 19 mins | |
Shuttle Bus Pick-up and Drop-off Points
Location | Boarding Point | Alighting Point |
T1/Jewel | ||
T2/MRT | ||
T3/MRT (from 12:00AM to 6:00AM) | ||
T4 | ||
Time | Frequency | Route |
All day | ~8 mins |
The estimated time taken to travel between the terminals using the transit shuttle bus is as follows:
T4 <> T1: 19 mins
T4 <> T2: 12 mins
T4 <> T3: 12 mins
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Frequently Asked Questions
Transfer times vary by method and terminals. T1-T2-T3 transfers take five to 10 minutes by Skytrain or by foot (walking). T4 transfers take 10 minutes by public shuttle bus or 10-18 minutes by transit shuttle bus. Allow extra time for security checks and walking to your gates.
You can walk between T1, T2, and T3 using inter-terminal travellators in the transit areas or link bridges in the public areas. T4 is not accessible on foot from the transit area - please use our complimentary shuttle bus service. If you are in the public area, you can walk from T2 to T4 via the Changi Airport Connector.
If you miss the last Skytrain between T1, T2, and T3, you can walk between terminals using the inter-terminal travellators in the transit areas or link bridges in the public areas. These walking routes are available 24/7 when the Skytrain is not operating.
Yes, the T4 shuttle bus is complimentary for all passengers in both public and transit areas. Public shuttles run from 6:00 AM to 12:00 AM with a 5-9-minute frequency. Transit shuttles operate all day with an approximately 8-minute frequency between all terminals.
Yes, you can transfer to T4 within the transit area without clearing immigration, but your itinerary must be through-checked to your final destination. Use the transit shuttle bus from T1 Gate C21, T2 Immigration Hall F, or T3 Immigration Hall A.
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