Free daily parking benefit for Gold and Platinum members will be automatically credited to member’s IU on a daily basis. Members are required to input or update your In-Vehicle Unit (IU) number in your Changi Rewards profile through the Changi App to receive the daily parking benefits. ​

 ​Parking charges equivalent to the free parking hours will automatically be offset from your parking charges when you exit the car park. 

No, the daily complimentary parking hour(s) for Gold and Platinum members shall not be prorated based on the actual amount of time parked. The full hours of free parking (1 hour for Gold member and 2 hours for Platinum member) will be utilised upon the member’s first exit from the carpark during the day (i.e. if a Gold member parks for 30 minutes, the full hours of free 1 hour parking will be utilised upon his exit. Member would not be able to enjoy the remaining 30 mins of free parking for his second visit on the same day).

1. Input or update your In-Vehicle Unit (IU) number in your Changi Rewards profile through the Changi App. In the event if there is no IU number registered to the Changi Reward’s member profile, the member will not receive the parking benefit.​
2. Visit and spend at participating outlets in Changi Airport and Jewel Changi Airport.  ​
3. Scan your Rewards Card upon the point of purchase at the participating outlets in order to qualify for the accumulative nett spend.  ​
4. Free parking benefits will be automatically credited to member’s IU once the required minimum spend amount is accumulated.  ​
5. Parking charges equivalent to the free parking hours will automatically be offset from your parking charges when you exit the car park. ​

Find out more on the free parking benefits with minimum spend here.

Member/Gold/Platinum members will enjoy 2 hour of free parking with an accumulated same-day qualifying net spend of S$60 at participating outlets at Changi Airport’s public area across Terminal 1 to 4 (excluding Jewel, but inclusive of terminal supermarkets), excluding eve of and Public Holidays. ​

Member/Gold/Platinum members will enjoy 2 hour of free parking with an accumulated same-day qualifying nett spend of S$80 at participating outlets at Jewel Changi Airport (inclusive of supermarkets), excluding eve of and Public Holidays. ​

Members must ensure that their Rewards Card is scanned at the point of transaction, in order to accumulate the required qualifying nett spend and redeem the free parking. 

Yes, it will be automatically credited and reflected under My CarPass > My eCoupons provided that Rewards Card was scanned for all 3 transactions. To avoid any inconvenience, do remember to scan your Rewards Card at each point of transaction.

No, accumulative spend at T1 to T4 and Jewel cannot be combined. 2 hours free parking is valid for S$60 accumulative nett spend at T1 to T4 Public Areas and/or S$80 accumulative nett spend at Jewel Changi Airport. 

No, accumulated spend at Jewel can only qualify for 2 hours free parking at T1-Jewel carpark (General parking lots – B3 to B5) only. 

No, only one parking benefit of 2 hours free parking can be utilised upon each exit. The second parking eCoupon of 2 hours free parking which you have earned can be utilised upon your following visit to Changi Airport at the applicable carpark, as long as you exit within the validity period of the eCoupon. ​

Yes, the minimum nett amount per transaction/ receipt to qualify for 2-hour free parking benefit with spend at either T1 to T4 public areas or Jewel Changi Airport is S$10.

The non-participating outlets for Changi Rewards parking benefits is the same as the exclusion list for earning of Changi Rewards points. You may refer to clause 4.8 of Changi Rewards T&Cs for the full list of non-participating outlets. 

Based on the order of priority for parking benefits and eCoupons, the free parking benefit with minimum spend shall be applied first, followed by your existing parking rebates. ​

Members are encouraged to verify through CarPass, the eligible parking redemptions, privileges or benefits available to them. The order of priority is subjected to changes and members may refer to https://carpass.changiairport.com/FAQ.html for latest updates.

Should there be a need to amend the In-vehicle Unit (IU) number, you can update your vehicle details using My CarPass portal. Do note that the IU number registered in your Changi Rewards membership account will be updated accordingly with the updated IU number and this update will apply to all of your existing eCoupons, parking privileges and parking rebates, as well as future parking redemptions made via My CarPass portal. 

No, you may only register one IU number to your Changi Rewards account. Each IU number can only be registered to an individual Changi Rewards account. If the IU numbers belongs to a shared vehicle, you may first remove the IU from the original Changi Rewards account before updating it onto another Changi Rewards account.

Please exit the carpark and pay the full parking charges first, then write in to us through the Contact Us webform with more details of the situation. The team would investigate and reach out to you to provide a resolution.