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A SEAMLESS FLY-CRUISE TRANSFER SERVICE

 

Delivered in collaboration with industry partners, this innovative service delivers a seamless, stress-free journey for cruise passengers transferring from the airport. From the moment you land, you can relax – knowing your baggage will be transferred directly from the aircraft to the cruise terminal, allowing you to enjoy a truly effortless start to your voyage. 

At Jewel, unwind at the tranquil Changi Lounge or discover world-class attractions and over 280 retail and dining options. Skip the queues at the cruise terminal by completing your cruise check-in* conveniently at Jewel, before boarding comfortable transport that takes you directly to the ship.

Two packages are available, tailored to your needs. 

*Availability of check-in procedures at Jewel varies by cruise line.

Play Video
Breeze through your fly-cruise journey at Changi Airport!
Journey of a Fly-Cruise passenger
PACKAGES AVAILABLE
Service Standard Package (S$120 per pax)       Premium Package (S$220 per pax)
Meet & Greet service upon arrival in Singapore  
Inter-terminal shuttle from T2/T3/T4 to Jewel  
Exclusive cruise check-in at Jewel
Changi Lounge access (90 minutes with free-flow non-alcoholic drinks and bar snacks)     
Direct transfer from Changi Airport to cruise terminal
Seamless baggage transfer from country of origin to Singapore cruise terminal
BOOKING FLOW
Booking Flowchart
Step 1:
Booking of Fly-Cruise service
Step 2:
Receive booking confirmation
Step 3:
Fly-Cruise baggage tags sent to guests
Step 4:
Guests to tag baggage with Fly-Cruise tag upon check-in
Step 5:
Adventure begins

Step 1: Booking of Fly-Cruise service

Step 2: Receive booking confirmation

Step 3: Fly-Cruise baggage tags sent to guests

Step 4: Guests to tag baggage with Fly_cruise tag upon check-in

Step 5: Adventure begins

FREQUENTLY ASKED QUESTIONS

Fly-Cruise is a seamless transfer service that connects passengers arriving at Changi Airport directly to their respective cruise terminal.

The service is available to all cruise passengers travelling via Changi Airport, regardless of airline or cruise line.

You will need to have at least 5 hours between your scheduled flight arrival and cruise departure time to take up the transfer service. 

Yes, advance booking is recommended (minimally 10 days prior to arrival into Singapore) to ensure service availability, especially during peak travel seasons.

Yes. The Fly-Cruise service is designed for same-day flight-to-cruise or cruise-to-flight connections, subject to minimum connection time of 5 hours.

You minimally need a confirmed arrival flight into Singapore to book the service.

Yes, you can make amendments to your booking via your booking platform i.e. Klook. 

However, do note that any amendment or cancellation is subject to the cancellation and amendment policy stated at the time of booking.

Our operations team will track your flight/cruise arrival and adjust the transfer timing where possible.

No, you can proceed through immigration without collecting your luggage.

Your luggage is seamlessly transferred from Changi Airport directly to the cruise terminal while you enjoy the amenities at Jewel.

Yes, accessible transfer options are available. Please inform us during booking so that we can make suitable arrangements.

No, the Fly-Cruise transfer service is currently only operating between Changi Airport and the respective cruise terminals.

Standard booking includes 1 checked bag per passenger. Additional baggage can be arranged at an extra cost.

Options will be available during the booking process.

TERMS AND CONDITIONS

To be eligible for this discount:

  • All Fly-Cruise passengers who purchased Changi’s Fly-Cruise Transfer Service can enjoy a special rate of S$20 nett. Rate is based on a 20-minute shower slot, inclusive of linen and toiletries.

  • Show your Fly-Cruise Transfer Service booking confirmation to the service staff at Changi Lounge to enjoy this exclusive discount. 

  • This discount is valid within 14 days of arrival into Singapore (Arrival Day 1 inclusive).

  • This discount cannot be used in conjunction with any other discounts or promotions.

  • Other terms and conditions may apply.

Overnight Stay - Enjoy 15% off Flex Rates!

  • Please click here to proceed with your overnight stay reservation.

  • Show your Fly-Cruise Transfer Service booking confirmation to the service staff at YOTELAir to enjoy this exclusive discount.  

  • This discount is valid within 7 days of arrival or departure into Singapore (Arrival Day 1 inclusive).

  • Valid till 31 March 2027.

Day Use Room

  • Offer is based on Premium Queen cabin and max occupancy of 2 Adults.

  • Room booking is only available between 7AM and 3PM 

  • 4 Hours - $100nett / 6 Hours - $130nett / 8 Hours - $160nett

  • Please email singaporechangi.reservations@yotel.com to book your Day Use room.

  • Please indicate email subject heading as "DCL Day Stay" and include details such as date of stay, check-in and check-out time in the email.

  • Show your Fly-Cruise Transfer Service booking confirmation to the service staff at YOTELAir to enjoy this exclusive discount.

  • This discount is valid within 7 days of arrival or departure into Singapore (Arrival Day 1 inclusive).

  • Luggage storage is not available after check-out.

  • Valid till 31 March 2027.

YOTELAir Shower Cabins 

  • Rate is based on 20 minutes usage and includes towels & bath amenities per person.

  • Single Use: $20nett / Dual Use: $25nett

  • Booking is available 24 hours and via walk in only (Subject to availability at time of walk in)

  • Show your Fly-Cruise Transfer Service booking confirmation to the service staff at YOTELAir to enjoy this exclusive discount.  

  • This discount is valid within 7 days of arrival into Singapore (Arrival Day 1 inclusive).

  • Luggage storage is not available.

  • Valid till 31 March 2027.

  • Please click here (https://minmed.sg/private-package/?company=DZYNII) to book your health screening. 

  • Show your Fly-Cruise Transfer Service booking confirmation to the service staff at YOTELAir to enjoy this exclusive discount.  

  • his discount is valid within 7 days of arrival into Singapore (Arrival Day 1 inclusive).

  • Other prevailing terms and conditions apply.