1.1 The FLY WITH CHANGI REWARDS X SINGAPORE AIRLINES TOP SPENDER PROMOTION (“Shopping Promotion”) is organised and administered by Changi Airport Group (Singapore) Pte Ltd (“CAG”), in collaboration with Singapore Airlines Limited (“SIA”), which will credit KrisFlyer miles awarded as prizes to the winners. 

1.2  By participating in this Shopping Promotion, each Participant (as defined below) confirms that he/she has read, understood, and agrees to be bound by the terms and conditions set out herein, including any other requirements set out in any Shopping Promotion – related promotional material, and all amendments, additions, replacements, or modifications thereto as may be made from time to time (the “Terms and Conditions”). 

1.3  This Shopping Promotion shall run from 0000 hours (SGT) on 1 April 2026 to 2359 hours (SGT) on 30 April 2026 (the “Promotion Period”). 

1.4  As a condition of entry into the Shopping Promotion, each Participant affirms and represents that he/she is 18 years of age and above and agrees to be bound in all respects by these Terms and Conditions.  

1.5 This Shopping Promotion is open to the following individuals who as at the time of participation:    

a. are aged 18 years and above; 
b. who meet the specific requirements of the Shopping Promotion as detailed in Clause 2 below; and
c.  are not individuals within the Excluded Categories (as defined below), (each a “Participant” and collectively the “Participants”)
 

1.6  “Excluded Categories” refer to: 

 a. any person who is or becomes insane, deceased, insolvent or is the subject of a criminal investigation, or has criminal proceedings instituted against him/her in any jurisdiction (at the time of entry); 
 b. any person whose participation in and/or association with the Shopping Promotion may cause (in the sole and absolute opinion of CAG) Singapore Changi Airport, CAG and/or the Shopping Promotion, any disrepute, contempt, scandal, ridicule, or cause Singapore Changi Airport, CAG and/or the Shopping Promotion to be perceived unfavourably; and/or
  c. any other person or class of persons deemed ineligible or notified by CAG as being ineligible from time to time.

1.7  CAG reserves the right (in its sole and absolute discretion) to determine the eligibility of any person in relation to the Shopping Promotion, and CAG may at any time during the Shopping Promotion disqualify any person from participating in the Shopping Promotion without providing any reason if it determines that such person does not meet the eligibility criteria above. 

2.1 To participate in the Shopping Promotion, individuals must be Changi Rewards programme Monarch tier members and registered SIA-KrisFlyer member, and make at least one Qualifying Spend (as defined below) at Participating Outlets (as defined below) at Changi Airport, Jewel Changi Airport and/or iShopChangi during the Promotion Period. For the Qualifying Spend to be recognised and recorded, Participants must:

a. for in-store purchases, scan their Changi Rewards card at the point of transaction; and 
b. for iShopChangi purchases, log into their Changi Rewards account at the point of purchase. 

2.1.1. The Shopping Promotion: The top 8 Participants who made the highest accumulated Qualifying Spend (accumulated during the Promotion Period) shall be deemed to be winners of the Shopping Promotion. 
2.1.2. Qualifying Spend 

 a. “Qualifying Spend” refers to accumulative nett spend made during the Promotion Period, at any of the Participating Outlets, subject to Clause 2.1.2(c) below. 
 b. “Participating Outlets” refer to:-  

 i. iShopChangi website at www.ishopchangi.com ("iShopChangi");  
 ii. dining and retail outlets at Singapore Changi Airport Terminals 1, 2, 3 or 4 (the “Terminals”) or Jewel Changi Airport.  

c. For all Qualifying Spend made across all platforms, the nett amount spent by the Participant after any discounts, reductions and/or vouchers shall be taken. For the avoidance of doubt, the following amounts shall be excluded from all Qualifying Spend:   

i. amounts paid using vouchers (whether physical or electronic vouchers, and including but not limited to Changi e-Vouchers, Changi e-Voucher Flexi, Changi eVoucher card); 
ii. amounts offset using Changi Rewards points;  
iii. amounts paid for the purchase of tobacco and/or tobacco products (including without limitation cigarettes, cigars, or any other form of tobacco, any tobacco derivative or substitute, any mixture containing any form of tobacco or a tobacco derivative or tobacco substitute); and 
iv. all amounts arising from or related to purchases and/or transactions made at service outlets and at the following outlets at Singapore Changi Airport and/or Jewel Changi Airport:               

1. Banks
2. Money changing facilities
3. UOB Gold 
4. Medical clinics
5. Top-up card machines
6. Postal services & Post-on-Wheels
7. Lounges (Bank / Airline / Ambassador / Pay-per-use lounges)
8. Transit Hotels
9. Hotel reservation counters
10. Airport shuttle and transportation counters
11. Car Rental
12. Passenger meeting services counters
13. Changi Recommends Foreign Exchange services and online purchases
14. Left luggage service counters
15. Telecommunication outlets and service counters (e.g. M1)
16. Temporary outposts
17. Crowne Plaza Hotel and YOTELAIR Singapore Changi Airport (including all retail, F&B or services within the hotels premises)
18. Tour and travel services

The list of excluded outlets from the Shopping Promotion is subject to change by CAG at its discretion without prior notice. 

2.2  The following transactions are ineligible for the purposes of the Shopping Promotion: 

 a. Transactions that are not completed (orders with incomplete payments, including those with pending payments or declined credit card transactions), cancelled, fully or partially refunded, or otherwise reversed. CAG reserves the right to disqualify any transactions or Participants suspected of fraudulent activity, misuse, or violation of the Terms and Conditions;
b. Transactions where the Participant’s Changi Rewards card was not scanned at the point of transaction for in-store purchases, and iShopChangi purchases made without logging into the Participant’s Changi Rewards account; and/or
c. Transactions where CAG deemed to be fraudulent.

3.1 After the end of the Promotion Period, the top eight (8) Participants with the highest accumulated Qualifying Spend (accumulated during the Promotion Period) shall be deemed to be the winners of the Shopping Promotion (“Winners”). In the event of a tie in the accumulated Qualifying Spend, Participants will be ranked according to the timestamp at which they first reached their Qualifying Spend amount, with earlier timestamps receiving the higher ranking.

3.2 Winners will receive the following prizes (each a “Prize”, collectively the “Prizes”): 

3.3 Winners will be notified in writing by email by 8 May 2026 in accordance with the personal contact details provided to CAG under the Changi Rewards programme. CAG may, but shall not be obliged to, also notify the Winners via WhatsApp.

3.4  To redeem or claim the Prize, Winner must sign and return the e-acknowledgment form to CAG, and provide CAG with his/her Krisflyer membership number, within five (5) calendar days from the date of notification of their selection as a winner, failing which that Winner shall be automatically disqualified and his Prize shall be deemed forfeited, and CAG reserves the right to award the prize to another reserve winner. It is the responsibility of the Winner to provide an accurate and valid KrisFlyer membership account belonging to him.

3.5 Prizes must be claimed in accordance with the instructions provided by CAG, which shall be determined in CAG’s sole and absolute discretion.

3.6  In relation to the Prizes:  

a. Prizes won cannot be re-sold, exchanged or used for any commercial gain or for any monetary or non-monetary benefits;

b. KrisFlyer miles awarded do not count towards Elite miles accumulation and PPS Value calculation; 

c. KrisFlyer miles awarded must be credited to the Winner’s personal KrisFlyer membership account. CAG reserves the right to recover or reverse any KrisFlyer miles credited into the KrisFlyer membership account as informed by the Winner should it be discovered that the KrisFlyer miles were credited to a KrisFlyer membership account that does not belong to the Winner;

d. The use and/or redemption of KrisFlyer miles is subject to the KrisFlyer program terms and conditions. (KrisFlyer Terms and Conditions | Singapore Airlines).
 

3.7  Failure to respond to any notification from CAG in relation to any Prizes won, to take the necessary steps to claim and redeem the Prizes, or to provide any information or materials required for the claim/redemption/collection of any Prizes, shall be deemed a failure to claim/redeem/collect such Prizes. Prizes must be redeemed as stated in these Terms and Conditions and no compensation will be payable if a Winner is unable to use or redeem the Prizes. CAG reserves the right to donate any unclaimed or unredeemed Prizes to such charities of its choice or to replace the Winner with another Participant.

3.8 Winners whose Prizes are unclaimed/unredeemed, or forfeited in accordance with the Terms and Conditions shall not be entitled to any form of payment or compensation.

3.9 Winners must provide proof of identity, age, residency, and any other documents CAG reasonably requires to verify his eligibility to participate in the Shopping Promotion. Failure to do so would result in a forfeiture of the Prize.

3.10 All Prizes are non-transferable, non-refundable, and non-exchangeable for cash, credit, goods, or benefits-in-kind, unless otherwise stated. CAG reserves the right to substitute any of the Prizes without prior notice.

3.11 CAG shall not be liable to compensate any Winner(s) if they are unable or fail to use or claim the Prize, whether due to loss, deletion, or technical errors or any other reason whatsoever. CAG makes no representations, warranties or undertakings whatsoever as to any implied terms or conditions with respect to the Prizes.

3.12 CAG shall not be responsible for any consequences, including but not limited to loss of life, injury to person, and/or damage to property, arising from and/or in connection with the Participant’s participation in the Shopping Promotion, redemption and/or use of the Prizes.

3.13 CAG reserves the right to withhold, forfeit, deny or claw back any Prize awarded to any Winner should any of them be subsequently found to be disqualified or ineligible to participate in the Shopping Promotion or be found to have breached these Terms and Conditions. CAG’s determination on all matters relating to the Shopping Promotion shall be final, conclusive and binding. No correspondence and/or appeals will be entertained. 

4.1 The conduct and administration of the Shopping Promotion may require the collection, use, disclosure or other processing of a Participant’s personal data, such as that Participant’s Changi Account membership ID, KrisFlyer membership number, email and phone number. By participating in the Shopping Promotion:

a. each Participant agrees that CAG may use their personal data that they have provided to CAG or that CAG holds about them, and disclose same to CAG’s third party service providers or to SIA, for the purposes of conducting and administering the Shopping Promotion, including but not limited to communicating with the Participant in relation to the Shopping Promotion (whether via text messages such as WhatsApp or through other means), facilitating the selection and notification of Winners,  the issuing, redemption and award of the Prizes, publicising the Winners, and any other relevant administrative matters before, during and after the Shopping Promotion; and

 b. each Participant consents to CAG’s collection, use, disclosure, storage and other processing of the personal data they have provided to CAG or that CAG holds about them, in accordance with CAG’s Privacy Policy (https://www.changiairport.com/en/privacy-policy.html). If that Participant provides information about any individual other than themselves, that Participant represents and warrants that they have valid authority and consent from the other individual(s) to do so, and they have ensured that the other individual(s) understands how such information will be used. That Participant also represents and warrants that the information they provide is true, complete and accurate. CAG shall not be held liable and shall be fully indemnified by the Participant for any incorrect or inaccurate personal data provided.

5.1 To the fullest extent permitted by law, CAG shall not be liable in contract, tort (including negligence) or otherwise, for any direct loss, indirect or consequential loss, damage, cost and expense, or loss of profits, suffered or incurred by a Participant arising out of or in connection with the Shopping Promotion.

5.2  Participants agree that they will indemnify and hold harmless CAG, and its directors, officers, employees, agents, contractors (each an “Indemnified Party”) from and against all claims, demands, chose in action, judgments, suits, proceedings, liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties, legal costs (calculated on a full indemnity basis and including solicitor and client costs) and all other professional costs and expenses) suffered or incurred by an Indemnified Party arising out of or in connection with the Shopping Promotion.

5.3 The Prize(s) are supplied by SIA. If any Winner faces any issue in relation to the use, redemption and/or award of the Prize miles, he/she shall resolve it directly with SIA. CAG shall not be held liable or responsible for any disputes that Participants may have with SIA or any other third parties, or any issue that Participants may have, regarding the use, redemption and/or award of the Prize. 

6.1  CAG reserves the right to:

a.  refuse the participation of any person in the Shopping Promotion and/or disqualify any Participant of the Shopping Promotion for any reason whatsoever, including but not limited to unsafe or unruly behavior that may result in harm or damage to that person or any other person; and 
b. change or vary these Terms and Conditions as it deems fit, without prior notice. Should any dispute arise, CAG’s decision on all matters relating to the Shopping Promotion and these Terms and Conditions is final, conclusive and binding on all participants and no correspondence will be entertained. 

6.2  CAG makes no representation, warranty or undertaking whatsoever as to any implied terms or conditions or as to the accuracy, completeness and timeliness of any content or information regarding the Shopping Promotion contained on its official website, or on any Shopping Promotion-related collaterals/materials. All information is accurate at time of print/publishing. CAG shall not be liable for any dissatisfaction, damages, loss, injury or inconvenience arising from the materials published or printed in relation to the Shopping Promotion.

6.3 CAG reserves the right to amend, modify or delete any content and information regarding the Shopping Promotion on its official website or on Shopping Promotion-related collaterals/materials, to correct any errors in any notified Shopping Promotion mechanics, or evaluate the Shopping Promotion submissions. Any such changes shall be effective and binding once it has been updated on CAG’s official website. CAG accepts no liabilities arising from or in connection with these corrections or amendments, including without limitation any liabilities resulting from the correction. 

6.4 In the event of any inconsistency between these Terms and Conditions and any other form of publicity collateral relating to a Shopping Promotion, these Terms and Conditions shall prevail.

6.5 These Terms and Conditions may be translated into another language other than English. In the event of any inconsistency between the English version and any other translation hereof, the English language version shall prevail.

6.6 All decisions made by CAG regarding the interpretation and application of these Terms and Conditions or on all matters relating to the Shopping Promotion shall be final and conclusive in each case.

6.7 CAG reserve the right to vary, terminate or otherwise cancel the Shopping Promotion, without prior notice at its sole and absolute discretion.

6.8 Participants acknowledge that the Shopping Promotion is in no way sponsored, endorsed or administered by, or associated with the social media site or platform on which it is hosted. 

6.9 These Terms and Conditions are not intended to confer rights to any third party under the Contracts (Rights of Third Parties) Act 2001. 

6.10 These Terms and Conditions are governed by the laws of Singapore. Participants agree to submit themselves to the exclusive jurisdiction of the Singapore courts in the determination of any matter or dispute arising in connection with the Shopping Promotion and/or these Terms and Conditions