An immigration system disruption has affected the auto-lanes for departing and arriving passengers across the terminals.Â
Passengers are advised to come to the airport earlier. For departing passengers with flights within the next hour, please approach the on-ground staff for assistance.
Be prepared for your smooth arrival journey with this step-by-step guide.Â
Changi Airport’s all-in-one iChangi app is your handy travel concierge which helps you prepare in advance for a quick arrival in Singapore! Be the first out of the airport upon your arrival with information right at your fingertips!
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Download the app and follow the guide below using your mobile device for the best click-through experience.
A new travel experience is now available on the iChangi app with a suite of new and enhanced travel features.Â
Search and save your flight on iChangi to receive the latest flight and airport information, and travel resources.
Use the "Travel Checklist" to access useful resources to help you plan a safe and hassle-free journey.Â
Submit your Singapore Arrival Card declaration in advance to avoid delays upon arrival.
Purchase beauty, electronics, wine & spirits, and more on iShopChangi; select "Collect on Arrival" to start!
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Check out the latest feature on iChangi app to track your bags from check-in at the origin country to the baggage belt at Changi Airport.Â
Eligible foreigners arriving at T2 may proceed to clear arrival immigration via the automated lanes.
Don't forget to proceed to the designated collection point to collect your iShopChangi purchases!Â
Enjoy free flow of light snacks, internet connectivity and business facilities at the Changi Lounge.Â
Explore our wide array of activities and book in advance to make the best out of your day!
Pay with Changi Pay to enjoy perks and privileges. Receive $5 welcome voucher and enjoy weekly deals!
Don't forget to check out our departure journey guide for a smooth and safe departure journey too!
