• [PHONE SCAM ALERT] Unsolicited calls have been made to some individuals asking for bank account numbers to claim a prize in the 'Be A Changi Millionaire' promotion. Changi Airport Group (CAG) is committed to protect our customers' information. We will not ask for confidential information like bank account or credit card numbers. Should you receive calls claiming to be from CAG or our representatives regarding Changi Millionaire, let us know at millionaire@changiairport.com or +65 9651 8330.
  • [ADVISORY] The HSBC Rain Vortex will be closed for regular maintenance works from 6 to 14 January 2020. During this period, the Light & Sound show will not be available and there will be restricted access to the Shiseido Forest Valley. Operations will resume on 15 January, 8am for the Shiseido Forest Valley and 9am for the HSBC Rain Vortex display.  
  • [Advisory] There will be lane closures at PIE Exit 1 towards Airport Boulevard from 5 to 19 December 2019. Drivers are advised to approach with caution and expect delays.

EARLY CHECK-IN

Find out if your flight offers early check-in*.

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Please proceed to your airline's regular check-in counters if any of the following applies to you:

1. You are a passenger on staff travel or standby tickets
2. You are a passenger with a flight change request
3. You are a passenger with excess baggage or a ticketing issue
4. You are part of a single booking with more than 7 passengers

Where Can I Check in Early?

The Early Check-in lounge is located on Level 1 of Jewel and is easily accessible from various terminals. 

Map

Begin Exploring Jewel

Baggage Storage

Drop your baggage at the 24-hour Left Baggage counters, and enjoy the sights and sounds of Jewel Changi Airport, hands-free.

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Delight Your Taste Buds

Dine in airy terraces set in pleasant gardens, with views to savour and menus to tempt. 

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Shop To Your Heart's Content

Get your retail fix among the dizzing array of international selections and local brands in Jewel. 

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