CHANGI FESTIVE VILLAGE PURCHASE-WITH-PURCHASE (PWP) PROMOTION – SPEND AND REDEEM A DISNEY CRUISE LINE COLLECTIBLES (“SHOPPING PROMOTION”)

1. Organizer. This Shopping Promotion is organized by Changi Airport Group (Singapore) Pte. Ltd. (“CAG”).

2. Agreement to Terms

2.1 By participating in this Shopping Promotion, all participants shall be bound by the following terms and conditions, and all amendments, additions, replacements and modifications hereto which may be made from time to time in CAG’s sole and absolute discretion. 

2.2 CAG’s decisions on all matters relating to the Shopping Promotion are final, conclusive and binding on all participants. CAG reserves the right in its sole and absolute discretion to terminate the Shopping Promotion or to vary the terms and conditions herein at any time at its absolute discretion without further notice.

3. Promotion Periods & Locations

3.1 This Shopping Promotion is valid on qualifying spends (“Qualifying Spends”, the further details of which are set out in Section 4 below) made with participating retailers at, and during, the following periods (the “Promotion Periods”):

a. From 0000 hours (SGT) on 05 November 2025 to 2359 hours (SGT) on 04 January 2026 at the Transit Areas of Changi Airport. 

b. From 0000 hours (SGT) on 05 November 2025 to 2200 hours (SGT) on 04 January 2026 at the Public Areas of Changi Airport. 

c. From 0000 hours (SGT) on 05 November 2025 to 2200 hours (SGT) on 04 January 2026 at Jewel Changi Airport; and

d. From 0000 hours (SGT) on 05 November 2025 to 2359 hours (SGT) on iShopChangi.com.

3.2 For the purposes of these Terms & Conditions:

a. “Transit Areas” shall mean those parts of Changi Airport designated for the use of persons who have cleared outbound immigration control, including all passenger lounges, boarding gates, arrival corridors, and any adjoining spaces accessible only to such passengers, but excluding any area that is open to the general public; 

b. “Public Areas” shall mean those parts of Changi Airport that are open and accessible to the general public without the need to clear any immigration or security controls, including the terminal forecourts, public concourses, and retail and dining outlets located in such areas;

c. “Jewel Changi Airport” shall mean participating retail outlets at Jewel Changi Airport; and

d. “iShopChangi.com” shall mean participating retailers on the official online shopping platform operated by CAG, accessible via the website www.iShopChangi.com, and any associated mobile applications.

4. Qualifying Spend

4.1 Participants are required to meet the following Qualifying Spends, in order to be eligible to purchase the premiums (“Premiums”): 

4.2 Payments, including any part payments thereof, made using in-store vouchers (e.g. FairPrice vouchers), Changi Dollar vouchers, Changi Rewards eVouchers, Changi Rewards Jewel Voucher, CapitaVoucher, eCapitaVoucher, Changi Rewards e-Voucher Flexi, Changi Pay e-Voucher or Changi Gift Cards are excluded from the calculation of Qualifying Spend. 

4.3 Duplicate receipts will not be accepted for the purpose of meeting the Qualifying Spend or redemption of Premiums.

4.4 Any attempt to or combine multiple transactions into a single receipt to meet the Qualifying Spend will not be accepted.

4.5 Purchases and/or transactions made at the following stores at Singapore Changi Airport are excluded from and will not qualify for the Shopping Promotion:

i. Banks 

ii. Money changing facilities

iii. Medical clinics

iv. Top-up card machines

v. Postal services & Post-on-Wheels

vi. Lounges (Bank / Airline / Ambassador / Pay-per-use lounges)

vii. Transit Hotels

viii. Hotel reservation counters 

ix. Airport shuttle and transportation counters

x. Car Rental

xi. Changi Recommends outlets and service counters

xii. Passenger meeting services counters

xiii. Left luggage service counters

xiv. Telecommunication outlets and service counters (e.g. M1) 

xv. Temporary outposts 

xvi. Tour and travel services 

xvii. Tobacco products (including without limitation cigarettes, cigars, or any other forms of tobacco, or any tobacco derivative or substitute)

xviii. Jewel attractions 

xix. Shaw movie tickets 

xx. SISTIC / AXS / SAM payments

The list of participating outlets and products for the Shopping Promotion is subject to change by CAG at its discretion, without prior notice. 

5. Payment for Premium(s)

5.1 Participants who have met the applicable Qualifying Spend must make payment for the Premium(s) at their respective listed prices before redemption. Payment for the Premiums may be made via the following methods:

a. For Qualifying Spends made within the Transit Areas, Public Areas, or Jewel Changi Airport, payment for the Premium(s) may be made via:

i. The Changi Rewards mobile application (the “Changi Rewards App”); or

ii. Directly at any of the four (4) redemption booths located within the Transit Areas, one in each of Terminals 1, 2, 3 and 4 (“Redemption Booths”). 

Payment for the above may be made via: (i) cash, including all accepted credit/debit cards; (ii) digital payment methods made available via the Changi Rewards App, or;(iii) full redemption in exchange for Premiums using Changi Rewards points (“CR Points”), subject to section 5.3 below.

b. For Qualifying Spends made on iShopChangi.com, payment for the Premium(s) must be made directly on iShopChangi.com at the time of purchase, using the payment methods accepted on the platform only.

5.2 Each Premium may have a different listed price, which will be displayed on the Changi Rewards App, iShopChangi.com, and/or at the relevant Redemption Booths. The availability of each Premium, including the applicable platform(s) on which they may be purchased, shall be determined by CAG in its sole discretion. 

5.3 CR Points may only be used to purchase Premium(s) at the Redemption Booths located within the Public and Transit Areas of Changi Airport, and cannot be used to purchase Premium(s) at Jewel Changi Airport or on iShopChangi.com. Participants may purchase Premium(s) using CR Points up to a maximum of ten (10) Premiums per SKU per participant across the Promotion Periods. Where a purchase order is subsequently refunded, CAG reserves the right to claw back or deduct an equivalent amount of CR points from the participant’s Changi Rewards account.

5.4 Participants who meet the Qualifying Spend may purchase the Premium(s) on a later date than the date of purchase but before the end of the relevant Promotion Period. 

6. Redemption of Premium(s)

6.1 Participants who have completed the purchase of their Premium(s) may redeem their Premium via the following methods:

a. For purchases made via the Changi Rewards App, participants must select one (1) designated Redemption Booth to redeem their Premium at the time of completing payment. Once a Redemption Booth payment has been completed, the Premium may only be redeemed from the Redemption Booth so selected and no change of Redemption Booth will be permitted thereafter. For redemptions at Redemption Booths within the Transit Areas, participants are required to present a valid boarding pass at the point of collection, failing which, participants will not be able to redeem their Premium, payment will be refunded, and the transaction will be voided; 

b. For purchases made at the Redemption Booths, redemption can be made from the Redemption Booth directly; or

c. For purchases made via iShopChangi.com, the Premiums will be shipped together with your order in accordance with iShopChangi’s shipping terms.

6.2 All redemptions are subject to availability and while stocks last. CAG reserves the right to replace the designs of the Premiums or change the relevant Promotion Period without prior notice.

6.3 CAG reserves the right to reject any Qualifying Spends, purchase or redemption of Premiums that appear fraudulent, irregular or does not comply with these Terms and Conditions.

6.4 The following sets out the locations and operating hours of the Redemption Booths:

6.5 Participants must bring along their qualifying purchase receipt and/or Premium purchase confirmation email (paid via the Changi Rewards App) for redemption. 

6.6 All Premiums sold and redeemed are strictly non-refundable and non-exchangeable.

7. Miscellaneous

7.1 CAG’s decisions on all matters relating to the Shopping Promotion are final, conclusive and binding on all participants.

7.2 CAG shall not be liable for any damages, loss or inconvenience for any matter arising out of or in connection with this Shopping Promotion, and each participant agrees to indemnify and hold CAG harmless from and against any and all claims, damage, losses, costs or expenses suffered or incurred by CAG in relation to the Shopping Promotion. 

7.3 CAG reserves the right in its sole and absolute discretion to terminate the Shopping Promotion or to vary the terms and conditions herein at any time at its absolute discretion without further notice.

7.4 In the event of any inconsistency between these terms and conditions and any other form of publicity collaterals relating to the Shopping Promotion, these terms and conditions shall prevail.

7.5 These terms and conditions shall be construed and governed in accordance with the laws of the Republic of Singapore. CAG and all participants hereby accept the exclusive jurisdiction of the Singapore courts to rule on any issues or disputes related thereto.

7.6 Participation in the promotion requires the processing of participants’ personal data, including full name and email address. CAG may use participants’ personal data for the purposes of administering the Shopping Promotion, matching personal data collected through this Shopping Promotion with other data CAG holds about the participant to optimise operations and services offered to participants through the Shopping Promotion and other platforms such as providing relevant and personalised consent designed to make the user experience smoother and more enjoyable, statistical analysis, and improving the products and services that the CAG Group offers (the “Relevant Purposes”). CAG may also disclose such personal data to any of its subsidiaries, affiliates, service providers and/or agents for the Relevant Purposes. By participating in the Shopping Promotion, participants consent to CAG’s collection, use, disclosure, storage and other processing of any personal data provided in accordance with all applicable privacy laws and CAG’s Privacy Policy (https://www.changiairport.com/en/privacy-policy.html).

These terms and conditions are updated as of 27 October 2025.