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FREQUENTLY ASKED QUESTIONS

ON FLIGHT SERVICES

To save a flight successfully, ensure that all notifications for the Changi App are enabled. 

To enable notifications on your mobile (iOS users)

  1. Open settings on your mobile

  2. Select “notifications” 

  3. Click on the Changi App 

  4. Select “Allow notifications” 

 

To enable notifications on your mobile (Android users)

  1. Open your phone's Settings app

  2. Tap Notifications  App settings

  3. Tap “All apps” and find “Changi App”

  4. Turn on notifications for “Changi App” 

After enabling notificiations on your mobile device, ensure notifications are enabled on the Changi App. 

 

1. Open Changi App 

2. Go to Account tab (extreme right icon on the bottom navigation bar) 

3. Tap Settings button (top of the page) 

4. Click on "Notifications"

5. Turn on all notifications for those you wish to receive

 

App Store
GooglePlay

To save a future flight on Changi App, please perform the following steps: 

1. Click on the "Fly" page on the bottom navigation menu

2. Under the "Flights" tab, enter your flight number in the search box

3. Select "Departure" or "Arrival" to view list of flights available

4. Click on the calendar button and enter your desired date

5. Select the flight you are looking for

6. Click on "save flight" button under flight details page to receive updates on this flight

There may be a slight time difference between the airlines notifying you, and their latest flight schedules updates being reflected in the database where Changi App obtains flight information. If your airline has notified you directly about changes to your flight details, the same details will be made available as soon as the updates are received by our backend database.

Please give some time for changes in flight details to be reflected on the Changi App. Alternatively, do check directly with your airline(s) for their latest flight information.

Here's how to: 

1. Open your Changi App 

2. Click on the "fly" page on the bottom navigation bar 

3. Under the "flights" page, you will be able to see your saved flight at the top of the page 

4. Click on "x" button of your saved flight

 

App Store

Please find general guide for participation here. You may also refer to the Frequently Asked Questions (FAQ) section for more details.

More information on The Great Changi Appscapade is available on  changiairport.com/appscapade. 

 

BACK TO HELP CENTRE

 Thank you for using the Changi App.
Stay tuned for more exciting features and latest updates! 

For other app enquiries and assistance, email enquiry@changiairport.com.