1.1 This Shopping Promotion is organized by Changi Airport Group (Singapore) Pte. Ltd. (“CAG”).   

1.2 By participating in this Shopping Promotion, all Participants (as defined below) shall be bound by the following terms and conditions, as well as any other requirements, instructions, FAQs, mechanics, redemption or collection details, publicity materials, or other information published or made available by CAG in connection with the Shopping Promotion, whether within retail premises, online platforms, or other official CAG channels, and all amendments, additions, replacements and modifications hereto, which may be made from time to time in CAG’s sole and absolute discretion. 

1.3 This Shopping Promotion shall run from 4 June 2026, 00:01 hours (SGT) to 21 October 2026, 23:59 hours (SGT) (the “Promotion Period”).

1.4 The Shopping Promotion game kiosks are located at event sites across Terminals 1, 2, 3 and 4 of Singapore Changi Airport, as designated by CAG from time to time during the Promotion Period. CAG reserves the right ot vary the location of event sites without prior notice.

1.5 The Shopping Promotion is open to the following categories of participants (each a “Participant”): 

i. In-Transit Participants: All passengers arriving at or departing from Changi Airport with a valid boarding pass during the Promotion Period; and

ii. Public Participants: All persons present in the public areas of terminals 1 to 4 during the Promotion Period.

save that Participants from Excluded Categories are prohibited from participating in the Shopping Promotion. “Excluded Categories” refers to:

a. Directors and employees of CAG’s appointed agencies, vendors, auditors (which include Meet Isaac Pte Ltd) and any other persons who are involved in organising, and/or administering the Shopping Promotion; 

b. Immediate family members of persons who fall within the class of persons referred to above. “Immediate family members” refer to spouses, children, parents, parents-in-law and siblings;  

c. Any person who is or becomes insane, deceased, insolvent or is the subject of a criminal investigation, or has criminal proceedings instituted against him/her in any jurisdiction (at the time of participation);    

d. Any person whose participation in and/or association with the Shopping Promotion may cause (in the sole and absolute opinion of CAG) CAG and/or the Shopping Promotion, any disrepute, contempt, scandal, ridicule, or cause CAG and/or the Shopping Promotion to be perceived unfavourably; and; 

e. Any other person or class of persons deemed ineligible or notified by CAG as being ineligible from time to time. 

Participants must be at least 18 years of age to redeem promotions involving liquor or other age-restricted purchases. Proof of age may be required at the point of purchase.

1.6 A Participant confirms their participation in the Shopping Promotion by (1) scanning their boarding pass or (2) making a qualifying purchase at a Participating Retail Store or on iShopChangi during the Promotion Period.

1.7 CAG reserves the right (in its sole and absolute discretion) to determine the eligibility of any person in relation to the Shopping Promotion, and CAG may at any time during the Shopping Promotion refuse or disqualify any person from participating in the Shopping Promotion without providing any reason whatsoever, including but not limited to unsafe or unruly behaviour that may result in harm or damage to that person or any other persons. 

1.8 CAG’s decisions on all matters relating to the Shopping Promotion are final, conclusive and binding on all Participants. CAG reserves the right in its sole and absolute discretion to terminate the Shopping Promotion or to vary the terms and conditions herein at any time at its absolute discretion without further notice. 

3.1 All vouchers, discounts, gifts and other benefits under this Promotion are provided by CAG and the respective Participating Retail Stores and are subject to their availability and, where applicable, additional terms and conditions. CAG makes no warranties or representations as to the availability, quality, or suitability of any products, services, vouchers, discounts, gifts-with-purchases or other benefits supplied under this Shopping Promotion.

 3.2 To the fullest extent permitted by law, CAG shall not be liable for, and each Participant agrees to release CAG and hold harmless from, any claim, loss, injury, damage, or expense arising from or in connection with any: 

a. failure or delay in performance by a Participating Retail Store or payment partner;

b. stock unavailability, product defects, or service issues; 

c. misuse or improper redemption of vouchers, discounts or gifts; or 

d. error or malfunction of POS systems, payment networks, or third-party applications.

CAG and Participating Retail Stores reserve the right, but shall not be obliged, to substitute any gift or voucher with another item of equal or greater value in the event of unavailability, without prior notice or liability.

3.3 CAG makes no representations, warranties or undertakings whatsoever as to any implied terms or conditions with respect to this Shopping Promotion. 

4.1 By participating in the Shopping Promotion, each Participant consents to CAG collecting, using, disclosing, storing, and otherwise processing their personal data (including their full names, boarding pass details, and contact information) for the purposes of:

a. administering and managing the Shopping Promotion; 

b. Verifying eligibility and processing redemptions;

c. Personalising services and communications through Changi Airport platforms to make the user experience smoother and more enjoyable; and

d. Conducting statistical analysis in order to improve CAG’s products and services. (Clause 4.1(a) to (d) above collectively, the “Relevant Purposes”)

e. Participants agree and acknowledge that CAG may also disclose such personal data to any of its subsidiaries, affiliates, service providers and/or agents (including those located outside Singapore) for the Relevant Purposes. By participating in the Shopping Promotion, participants consent to CAG’s collection, use, disclosure, storage and other processing of any personal data provided in accordance with all applicable privacy laws and CAG’s Privacy Policy (https://www.changiairport.com/en/privacy-policy.html). 

f. By accepting a Prize, each Prize Winner consents to the collection and public disclosure of the Prize Winner’s full name and image recordings for audit, publicity and/or commercial purposes in relation to any and all of CAG promotional and marketing activities, including this Promotion.

5.1 CAG reserves the right in its sole and absolute discretion to terminate the Shopping Promotion or to vary the terms and conditions herein at any time at its absolute discretion without further notice. CAG’s decisions on all matters relating to the Shopping Promotion are final, conclusive, and binding on all participants.  

5.2 CAG shall not be liable for any damage, loss or inconvenience for any matter arising out of or in connection with this Shopping Promotion, and each participant agrees to indemnify and hold CAG harmless from and against any and all claims, damage, losses, costs or expenses suffered or incurred by CAG in relation to the Shopping Promotion.  

5.3 In the event of any inconsistency between these terms and conditions and any other form of publicity collateral relating to the Shopping Promotion, these terms and conditions shall prevail.  

5.4 No failure or delay by CAG in exercising any right, power, or remedy under these terms and conditions shall operate as a waiver thereof, nor shall any single or partial exercise of the same preclude any further exercise of such right, power or remedy.  

5.5 If any provision of these terms and conditions is found to be invalid, illegal or unenforceable by a court of competent jurisdiction, such provision shall be deemed modified to the extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.  

5.6 A person who is not a party to these terms and conditions shall have no right under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any provision herein.  

5.7 CAG may assign or transfer its rights and obligations under these terms and conditions to any third party without the consent of the Participants. Participants may not assign or transfer any of their rights or obligations hereunder.  

5.8 These Terms and Conditions may be translated into other languages for reference. In the event of any inconsistency or conflict between the English version and any translated versions, the English version shall prevail and govern.  

5.9 These terms and conditions shall be construed and governed in accordance with the laws of the Republic of Singapore. CAG and all participants hereby accept the exclusive jurisdiction of the Singapore courts to rule on any issues or disputes related thereto.  

These terms and conditions are updated as of 22 June 2026.

All amounts arising from or related to purchases and/or transactions made at service outlets and at the following outlets at Singapore Changi Airport are excluded:

• Banks 

• Money changing facilities

• Medical clinics

• Top-up card machines

• Postal services & Post-on-Wheels

• Lounges (Bank / Airline / Ambassador / Pay-per-use lounges)

• Transit Hotels

• Hotel reservation counters  

• Airport shuttle and transportation counters

• Car Rental

• Changi Recommends outlets and service counters

• Passenger meeting services counters

• Left luggage service counters

• Telecommunication outlets and service counters (e.g. M1) 

• Temporary outposts

• Crowne Plaza Hotel and YOTELAIR Singapore Changi Airport (including all retail, F&B or service within the hotels premises) 

• Tour and travel services