28 MAY 2025 – 9 JUNE 2025

1. ACCEPTANCE OF TERM AND CONDITIONS

1.1    By participating in the “BLACKPINK WORLD TOUR <DEADLINE> IN SINGAPORE" ticket presale promotion (the "Promotion"), each Participant (as defined below) confirms that he/she has read, understood and agrees to be bound by these terms and conditions set out herein, including any other requirements set out in any Promotion-related promotional material, and all amendments, additions, replacements and modifications thereto as may be made from time to time (the “Terms and Conditions”). 

1.2    This Promotion is organised and administered by Changi Airport Group (Singapore) Pte. Ltd. ("CAG").

1.3    As a condition of entry into the Promotion, each Participant affirms and represents that he/she is above 18 years of age and agrees to be bound in all respects by these Terms and Conditions (or if he/she is below the age of 18, he/she has sought and obtained parental/legal guardian consent for the participation in the Promotion and to be bound in all respects by these Terms & Conditions). If required by CAG, Participants shall submit proof of parental/legal guardian consent for their participation in the Promotion.

2.    PROMOTION ELIGIBILITY CRITERIA 

2.1    As at the time of participation in the Promotion, the Promotion is open to persons who meet the specific requirements of the Promotion as detailed in Clause 3 below (“Participants”).

2.2   CAG reserves the right (in its sole and absolute discretion) to determine the eligibility of any person in relation to the Promotion, and CAG may at any time during the Promotion, disqualify any person from participating in the Promotion without providing any reason if it determines that such person does not meet the eligibility criteria.

3. SPECIFIC TERMS FOR PARTICIPATION

3.1    The Promotion shall commence from 11:00AM (SGT) on 28 May 2025 to 11:59PM (SGT) on 9 June 2025 (the "Promotion Period").

3.2   The Promotion comprises:

a.    Receiving an access code to enable Participants to purchase a maximum of two (2) tickets to the BLACKPINK WORLD TOUR <DEADLINE> IN SINGAPORE during the ticket presale period from 12 June 2025 11:00AM (SGT) to 11:59PM (SGT) (“Ticket Presale”).

b.    Tickets across all categories will be available for purchase during the Ticket Presale, and are sold on a first come, first served basis.

3.3    QUALIFYING PERIOD OF PURCHASE

a.    The Minimum Qualifying Spend (as hereinafter defined) should be made during the Promotion Period at any participating outlet.

b.    The Minimum Qualifying Spend made on iShopChangi shall be based on the date of transaction.

3.4    MINIMUM QUALIFYING SPEND

a.    A “Minimum Qualifying Spend” refers to a minimum spend of SGD200 in a single receipt, during the Promotion Period, at participating outlets at Singapore Changi Airport Terminals 1, 2, 3 or 4 (the “Terminals”) or online via www.ishopchangi.com ("iShopChangi").

b.    For all Minimum Qualifying Spend made at the participating outlets and / or iShopChangi, Participants must be a registered Changi Rewards member and the Changi Rewards membership must be successfully recognised at the time of making payment at the point-of-sale counter or online at iShopChangi.com.

c.    For all Minimum Qualifying Spend made across all platforms, the nett amount spent by the Participant after any discounts, reductions and/or vouchers shall be taken. To avoid doubt, the following amounts shall be excluded from all Minimum Qualifying Spend:

(i)        amounts paid using vouchers (including Changi Dollar Vouchers, e-Changi Dollar Vouchers, Changi Rewards eVouchers and/or Changi Gift Cards);

(ii)        amounts paid using Changi Rewards points; and 

(iii)       amounts paid for the purchase of tobacco and/or tobacco products (including without limitation cigarettes, cigars, or any other form of tobacco, any tobacco derivative or substitute, any mixture containing any form of tobacco or a tobacco derivative or tobacco substitute)

d.    Refer to Annex A for the list of participating outlets.

3.5    ORDER CANCELLATION / REFUND POLICY

a.    Sales transactions which have been used to qualify for the registration for the Promotion cannot be cancelled or refunded, regardless if the access code is used subsequently.

3.6    TICKET PRESALE

a.    To be eligible for the access code to the Ticket Presale, each Participant shall:

        (i)         Be 18 years and above or if he/she is below the age of 18, he/she has sought and obtained parental/legal guardian consent for participation at the commencement of the Promotion Period  

        (ii)        Be a Changi Rewards member before making the Minimum Qualifying Spend; and

        (iii)       Be the first 10,000 shoppers who are Changi Rewards members who have met the Minimum Qualifying Spend at participating outlets and registered for the Ticket Presale.

4.    PRESALE ACCESS CODES

4.1    Upon the Participant’s fulfilment of the eligibility requirement as stated in Clause 3 above, Participants will receive an access code to the Ticket Presale which will be sent within 6 hours after the Participant has registered for the Ticket Presale.

4.2    Each access code is unique and can only be used once.

4.3    One (1) qualifying receipt will be entitled to a maximum of one (1) access code to the Ticket Presale.

4.4    Each Changi Rewards member who meets the Minimum Qualifying Spend will be entitled to only of one (1) access code to the Ticket Presale, regardless of the number of qualifying transactions made during the Promotion Period.

4.5    Each access code will entitle the Participant to purchase up to a maximum of two (2) tickets during the Ticket Presale.

4.6    The access code grants Participants to the Ticket Presale but does not guarantee successful purchase of tickets. All tickets offered during the Ticket Presale shall be subject to availability and will be on a first come first served basis.

4.7    All access code(s) are only valid for use during the Ticket Presale, after which the relevant access code(s) shall be deemed forfeited, and there shall be strictly no extensions. CAG will not entertain any appeal whatsoever.

4.8    All access code(s) are non-transferable, non-refundable and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated. CAG reserves the right to replace or change the access code(s) without prior notice.

4.9    Participants who had made a Minimum Qualifying Spend but did not receive an email from CAG regarding registration within 6 hours of the Minimum Qualifying Spend, should contact CAG via www.changiairport.com/en/rewards/feedback.html or Whatsapp at: +65 9462 8238 (09:00AM – 09:00PM) before 03:00PM (SGT) on 10 June 2025. Enquiries received after 03:00PM (SGT) 10 June will not be entertained. CAG shall not be liable to compensate any Participant for the missed registration to the access code.

4.10    All registration must be done on or before 3:00PM (SGT) on 10 June 2025. Enquiries received after 03:00PM (SGT) 10 June will not be entertained.

4.11    Participants who had registered for the access code with CAG’s registration email but failed to receive the access code within 6 hours of the registration should contact CAG via www.changiairport.com/en/rewards/feedback.html or Whatsapp at: +65 9462 8238 (09:00AM – 09:00PM) before 03:00PM (SGT) on 10 June 2025. Enquiries received after 03:00PM (SGT) 10 June will not be entertained. CAG shall not be liable to compensate any Participant for the missed access to the access code.

4.12    All tickets purchased cannot be re-sold or used for any commercial gain, otherwise the tickets will be voided.

4.13   CAG shall not be liable to compensate any Participant if they are unable to use the access code(s). CAG makes no representation, warranty or undertaking whatsoever as to any implied terms or conditions with respect to the usability of any access code(s).

4.14   CAG shall not be responsible for any consequences, including but not limited to loss of life, injury to person and/or damage to property, arising from and/or in connection with the participation of the Promotion, redemption and/or use of the access code(s).

4.15   CAG reserves the right to deny or claw back any access code(s) awarded to any Participant should any of them be subsequently found to be disqualified or ineligible to participate in the Promotion. CAG’s determination on all matters relating to the Promotion shall be final, conclusive and binding. No correspondence and/or appeals will be entertained.

4.16    All Participant(s) whose access code(s) have been used, unclaimed/unredeemed or forfeited hereunder shall not be entitled to any payment or compensation.

5.    PERSONAL DATA

5.1    By participating in the Promotion, you confirm that you consent to the collection, use, processing and disclosure of your data (including personal data) in accordance with CAG’s Privacy Policy, which is available at: https://www.changiairport.com/en/privacy-policy.html. Such personal data includes but is not limited to your full name, contact details, date of birth, home address, flight arrival and/or departure details. We may also collect information that is sent automatically by your web browser, computer, mobile phone, tablet or other device, if applicable.

5.2    The purposes for which personal data collected by CAG from you may be used and/or shared with third parties include but are not limited to conducting and administering the Promotion and communicating with you in relation to the Promotion; facilitating the selection and notification of access code(s), matching your personal data collected through the Promotion registration page with other data that CAG holds in its database so as to optimise operations and improve the services offered (such as providing relevant and personalised content) to you via your registered mobile or email address provided; statistical analysis; and for CAG to fulfil its obligations under these Terms & Conditions.

5.3    You represent and warrant that the personal data which you disclose to CAG during the Promotion registration process is true, complete and accurate. CAG shall not be held liable and shall be fully indemnified by you for any incorrect or inaccurate personal data provided.

5.4    If you have opted in for additional marketing and promotional content during the registration process, you hereby also consent to receiving electronic direct mailers (eDMs) and marketing promotional material (such as information, news, offers and promotions about exclusive deals, offers and events) regarding Singapore Changi Airport (collectively the “Additional Offers”), via your mobile number or email address provided on the Promotion registration page during the registration process. You may at any time, unsubscribe from the Additional Offers by updating your subscription preferences by clicking on “unsubscribe” located at the bottom of the Additional Offers communication. Please note that you will continue to receive Promotion updates even if you have opted out of receiving Additional Offers. If you wish to unsubscribe from Promotion updates, you will have to similarly update your subscription preferences from the Promotion updates communication. However, should you do so, you may not be able to participate in the Promotion.

6.    LIABILITY AND INDEMNITY

6.1    To the fullest extent permitted by law, CAG shall not be liable in contract, tort (including negligence) or otherwise, for any direct loss, indirect or consequential loss, damage, cost and expense, or loss or profits, arising out of or in connection with the Promotion.

6.2   CAG shall not be held liable or responsible for any disputes that Participants may have with Ticketmaster Singapore or any other third parties, regarding the use of the access code(s).

6.3   Participants agree that they will indemnify and hold harmless CAG, and its directors, officers, employees, agents, contractors (each an “Indemnified Party”) from and against all claims, demands, chose in action, judgments, suits, proceedings, liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties, legal costs (calculated on a full indemnity basis and including solicitor and client costs) and all other professional costs and expenses) suffered or incurred by an Indemnified Party arising out of or in connection with the Promotion.

7.    GENERAL TERMS & CONDITIONS

7.1    CAG reserves the right to:

a.    Refuse the participation of any person in the Promotion and/or disqualify any Participant of the Promotion for any reason whatsoever, including but not limited to unsafe or unruly behavior that may result in harm or damage to that person or any other person; and

b.    Change or vary these Terms and Conditions as it deems fit, without prior notice. Should any dispute arise, CAG’s decision on all matters relating to the Promotion and these Terms and Conditions is final, conclusive and binding on all participants and no correspondence will be entertained.

7.2    CAG makes no representation, warranty or undertaking whatsoever as to any implied terms or conditions or as to the accuracy, completeness and timeliness of any content or information regarding the Promotion contained on its official website, or on any Promotion-related collaterals/materials. All information is accurate at time of print/publishing. CAG shall not be liable for any dissatisfaction, damages, loss, injury or inconvenience arising from the materials published or printed in relation to the Promotion.

7.3    CAG reserves the right to amend, modify or delete any content and information regarding the Promotion on its official website or on Promotion-related collaterals/materials, to correct any errors in any notified Promotion mechanics, or evaluate the Promotion submissions, or access code(s). Any such changes shall be effective and binding once it has been updated on CAG’s official website. CAG accepts no liabilities arising from or in connection with these corrections or amendments, including without limitation any liabilities resulting from the correction.

7.4    In the event of any inconsistency between these Terms and Conditions and any other form of publicity collateral relating to a Promotion, these Terms and Conditions shall prevail.

7.5    These Terms and Conditions may be translated into another language other than English. In the event of any inconsistency between the English version and any other translation hereof, the English language version shall prevail.

7.6    CAG reserves the right to cancel the Promotion.

7.7.    Participants acknowledge that the Promotion is in no way sponsored, endorsed or administered by, or associated with the social media site or platform on which it is hosted.

7.8    These Terms and Conditions are not intended to confer rights to any third party under the Contracts (Rights of Third Parties) Act (Cap. 53B). 

7.9    These Terms and Conditions are governed by the Laws of Singapore.

8.    Contact Us

8.1    Should you have any questions about the Promotion, you may reach us at www.changiairport.com/en/rewards/feedback.html. Please state “BLACKPINK WORLD TOUR <DEADLINE> IN SINGAPORE" promotion in the subject field of your correspondence. Alternatively, you may drop us a message via Whatsapp at: +65 9462 8238 (09:00AM – 09:00PM) to chat with our customer service representatives.

Annex A: List of Participating Outlets

Participating outlets must be able to clock Changi Rewards points and includes the outlets below:

a.    In-Transit (All Terminals): Shilla Perfumes & Cosmetics Stores and Lotte Duty Free (excluding Tobacco) Stores only.

b.    Public Areas (All Terminals):  

(i)               Terminal 1 Ma Mum To Go

(ii)              Terminal 1 Heavenly Wang & Wang Nasi Lemak Kukus

(iii)            Terminal 1 Jamba

(iv)            Terminal 1 Andes by Astons

(v)             Terminal 1 Anjappar

(vi)            Terminal 1 Burger King (Not applicable for Self-Help Kiosk)

(vii)           Terminal 1 Penang Culture & Woke Ramen

(viii)          Terminal 1 Saboten

(ix)            Terminal 1 Terrace Chinese Kitchen

(x)             Terminal 1 Cosmetics & Perfumes by Shilla (Sum37/Whoo)

(xi)            Terminal 1 WH Smith

(xii)           Terminal 2 Tech House

(xiii)          Terminal 2 Heavenly Wang & Wang Noodle House & Crave & The Salad Fork (Not applicable for Self-Help Kiosk)

(xiv)          Terminal 2 Hub & Spoke Cafe

(xv)           Terminal 2 McDonald's (Not applicable for Self-Help Kiosk)

(xvi)          Terminal 2 Overflow

(xvii)         Terminal 2 Swensen’s Unlimited

(xviii)        Terminal 2 Amps tea

(xix)          Terminal 2 Starbucks

(xx)           Terminal 2 A-Roy Thai Restaurant

(xxi)          Terminal 2 Chutney Mary Indian Fast Food

(xxii)         Terminal 2 PappaRich & GO Noodle House

(xxiii)        Terminal 2 Paris Baguette

(xxiv)       Terminal 2 Swee Choon Tim Sum Restaurant (Not applicable for Self-Help Kiosk)

(xxv)        Terminal 2 Café O Singapore

(xxvi)       Terminal 2 Jinjja Kitchen (Not applicable for Self-Help Kiosk)

(xxvii)      Terminal 2 Kenangan Coffee

(xxviii)     Terminal 2 Claypot Daddy and Taiwan Culture

(xxix)       Terminal 2 Peach Garden

(xxx)        Terminal 2 Ramen Keisuke Singapore and Ginza Tendon Itsuki 

(xxxi)       Terminal 2 Texas Chicken and PastaMania

(xxxii)      Terminal 2 XW Western Grill

(xxxiii)     Terminal 2 Baker's Well

(xxxiv)     Terminal 2 Bee Cheng Hiang

(xxxv)      Terminal 2 Cosmetics & Perfumes by Shilla

(xxxvi)     Terminal 2 Eu Yan Sang

(xxxvii)    Terminal 2 Guardian

(xxxviii)   Terminal 2 Levure Naturelle

(xxxix)     Terminal 2 Lynk Fragrances

(xl)            Terminal 2 The Cocoa Trees

(xli)           Terminal 2 WH Smith

(xlii)          Terminal 3 TheJellyHearts

(xliii)         Terminal 3 365 Juices Bar

(xliv)         Terminal 3 Fairprice Finest (Applicable only at Fairprice’s Customer Service Counter)

(xlv)          Terminal 3 Sugar

(xlvi)         Terminal 3 Rotiboy

(xlvii)        Terminal 3 4Fingers Crispy Chicken & Meltise

(xlviii)       Terminal 3 Canton Paradise Congee & Noodle Bar & Le Shrimp Ramen

(xlix)         Terminal 3 Chengdu Bowl

(l)               Terminal 3 Curry Times & Old Chang Kee

(li)              Terminal 3 Hokkaido Baked Cheese Tart

(lii)            Terminal 3 Husk Nasi Lemak, Matchaya & Tai Cheong Bakery Café

(liii)           Terminal 3 Ichikokudo Hokkaido Ramen

(liv)           Terminal 3 Jollibean

(lv)            Terminal 3 KOI The

(lvi)           Terminal 3 Mr Coconut

(lvii)          Terminal 3 Mr Teh Tarik Express

(lviii)         Terminal 3 Nam Kee Pau/Hong Kong Egglet/Mee Hoon Kueh

(lix)           Terminal 3 Noyah La Maison & Zero Degree

(lx)            Terminal 3 Saap Saap Thai

(lxi)           Terminal 3 Swensens

(lxii)          Terminal 3 Ya Kun Kaya Toast

(lxiii)         Terminal 3 Cloud 9

(lxiv)         Terminal 3 Eu Yan Sang

(lxv)          Terminal 3 Guardian

(lxvi)         Terminal 3 iTEA

(lxvii)        Terminal 3 Jon Louis

(lxviii)       Terminal 3 Kawata House of Socks

(lxix)         Terminal 3 Korea Culture

(lxx)          Terminal 3 Mixshop

(lxxi)         Terminal 3 Peniwern

(lxxii)        Terminal 3 Poh Kim DVD.Bluray

(lxxiii)       Terminal 3 Seeds of Joy

(lxxiv)      Terminal 3 Subway

(lxxv)       Terminal 3 Noowegian Sushi

(lxxvi)      Terminal 3 SZAN

(lxxvii)     Terminal 3 The Body Shop

(lxxviii)    Terminal 3 Unity Pharmacy

(lxxix)      Terminal 3 Boarding Gate & The Wallet Shop

(lxxx)       Terminal 3 Tech House

(lxxxi)      Terminal 3 The Green Party

(lxxxii)     Terminal 3 CLIMB @ T3

(lxxxiii)    Terminal 3 Heavenly Wang

(lxxxiv)    Terminal 3 McDonalds (Not applicable for Self-Help Kiosk)

(lxxxv)     Terminal 3 Natureland Café

(lxxxvi)    Terminal 3 Paris Baguette

(lxxxvii)   Terminal 3 LiHO Tea

(lxxxviii)  Terminal 3 Natureland Spa. Therapy

(lxxxix)    Terminal 3 Krispy Kreme and TP Tea and Llaollao

(xc)           Terminal 3 NamNam

(xci)          Terminal 3 O'Coffee Club

(xcii)         Terminal 3 Starbucks

(xciii)        Terminal 3 Bengawan Solo

(xciv)       Terminal 3 Chomel

(xcv)        Terminal 3 Cosmetics & Perfumes by Shilla

(xcvi)       Terminal 3 Famous Amos

(xcvii)      Terminal 3 Fragrance

(xcviii)     Terminal 3 GODIVA

(xcix)       Terminal 3 Simply Toys

(c)             Terminal 3 The Cocoa Trees

(ci)            Terminal 3 Baba Nyonya

(cii)           Terminal 3 Bikanervala

(ciii)          Terminal 3 Central Thai

(civ)          Terminal 3 Crown Prince Kitchenette

(cv)           Terminal 3 Paradise Dynasty

(cvi)          Terminal 3 Chengdu Bowl

(cvii)         Terminal 3 Teo Heng Family KTV Studio

(cviii)        Little Dino by Wan to Play

(cix)          Terminal 4 Roost

(cx)           Terminal 4 Bakery Cuisine

(cxi)          Terminal 4 Bee Cheng Hiang

(cxii)         Terminal 4 Choco Express

(cxiii)        Terminal 4 Cosmetics & Perfumes by Shilla

(cxiv)       Terminal 4 The Digital Gadgets

(cxv)        Terminal 4 Ma Mum

(cxvi)       Terminal 4 Paris Baguette

(cxvii)      Terminal 4 ZUS Coffee

(cxviii)     Terminal 4 Burger King (Not applicable for Self-Help Kiosk)

(cxix)       Terminal 4 O' Coffee Club

(cxx)        Terminal 4 Starbucks Coffee

(cxxi)       Terminal 4 Aji Ichi

(cxxii)      Terminal 4 Andes

(cxxiii)     Terminal 4 Papparich

(cxxiv)     Terminal 4 GO Noodle House

c.     iShopChangi at www.ishopchangi.com

(Version dated 22 May 2025)