TERMS AND CONDITIONS FOR “BLACKPINK WORLD TOUR <DEADLINE> IN SINGAPORE” SPEND & WIN PROMOTION

10 JULY 2025 – 20 AUGUST 2025

1. Acceptance of Terms and Conditions

1.1 By participating in the “BLACKPINK WORLD TOUR <DEADLINE> IN SINGAPORE" Spend & Win promotion (the "Promotion"), each Participant (as defined below) confirms that he/she has read, understood and agrees to be bound by these terms and conditions set out herein, including any other requirements set out in any Promotion-related promotional material, and all amendments, additions, replacements and modifications thereto as may be made from time to time (the “Terms and Conditions”). 

1.2 This Promotion is organised and administered by Changi Airport Group (Singapore) Pte. Ltd. ("CAG").

1.3 As a condition of entry into the Promotion, each Participant affirms and represents that he/she is 18 years of age and above, and agrees to be bound in all respects by these Terms and Conditions (or if he/she is below the age of 18, he/she has sought and obtained parental/legal guardian consent for the participation in the Promotion and to be bound in all respects by these Terms & Conditions). If required by CAG, Participants shall submit proof of parental/legal guardian consent for their participation in the Promotion.
 

2. Promotion Eligibility Criteria

2.1 As at the time of participation in the Promotion, the Promotion is open to persons:

a. who meet the specific requirements of the Promotion as detailed in Clause 3 below; and

b. who does not fall within the Excluded Categories,

(“Participants”)

2.2 “Excluded Categories” refer to:

a. CAG project workgroup and external auditors directly involved in the Promotion;

b. immediate family members of persons who fall within the class of persons referred to in Clause 2.2 (a) above. “Immediate family members” mean spouses, children, parents, parents-in-law and siblings;

c. any person who is or becomes insane, deceased, insolvent or is the subject of a criminal investigation, or has criminal proceedings instituted against him/her in any jurisdiction (at the time of entry of and/or during the lucky draw);

d. any person whose participation in and/or association with the Promotion may cause (in the sole and absolute opinion of CAG) Singapore Changi Airport, CAG and/or the Promotion any disrepute, contempt, scandal, ridicule, or cause Singapore Changi Airport, 

CAG and/or the Promotion to be perceived unfavourably; and/or

e. any other person or class of persons deemed ineligible or notified by CAG as being ineligible from time to time.

2.3 CAG reserves the right (in its sole and absolute discretion) to determine the eligibility of any person in relation to the Promotion, and CAG may at any time during the Promotion, disqualify any person from participating in the Promotion without providing any reason if it determines that such person does not meet the eligibility criteria. 
 

3. SPECIFIC TERMS FOR PARTICIPATION 

3.1 The Promotion shall commence from 12:01AM (SGT) on 10 July 2025 to 11:59PM (SGT) on 20 August 2025 (the "Promotion Period").

3.2 The Promotion: Participants who meet the Minimum Qualifying Spend (as hereinafter defined) are eligible to take part in lucky draw(s) for the BLACKPINK WORLD TOUR <DEADLINE> IN SINGAPORE concert ticket(s) (“Lucky Draw(s)”).

3.3 QUALIFYING PERIOD OF PURCHASE

a. The Minimum Qualifying Spend (as hereinafter defined) must made during the Promotion Period at any of the Participating Outlets (as hereinafter defined).

b. The Minimum Qualifying Spend made on iShopChangi shall be based on the date of transaction.

3.4 MINIMUM QUALIFYING SPEND

a. “Minimum Qualifying Spend” refers to a minimum spend of SGD60 in a single receipt, during the Promotion Period, at any of the Participating Outlets.

b. “Participating Outlets” refer to:- 

(i) iShopChangi website at www.ishopchangi.com ("iShopChangi");

(ii) retail outlets at Singapore Changi Airport Terminals 1, 2, 3 or 4 (the “Terminals”).

c.For all Minimum Qualifying Spend made across all platforms, the nett amount spent by the Participant after any discounts, reductions and/or vouchers shall be taken. To avoid doubt, the following amounts shall be excluded from all Minimum Qualifying Spend: -

(i) amounts paid using vouchers (whether physical or electronic vouchers, and including but not limited to Changi e-Vouchers, Changi e-Voucher Flexi, Changi e-Voucher card); 
(ii) amounts offset using Changi Rewards points; 
(iii) amounts paid for the purchase of tobacco and/or tobacco products (including without limitation cigarettes, cigars, or any other form of tobacco, any tobacco derivative or substitute, any mixture containing any form of tobacco or a tobacco derivative or tobacco substitute); and
(iv) all amounts arising from or related to purchases and/or transactions made at service outlets and at the following outlets at Singapore Changi Airport:

- Banks 
- Money changing facilities
- Medical clinics
- Top-up card machines
- Postal services & Post-on-Wheels
- Lounges (Bank / Airline / Ambassador / Pay-per-use lounges)
- Transit Hotels
- Hotel reservation counters 
- Airport shuttle and transportation counters
- Car Rental
- Passenger meeting services counters
- Changi Recommends Foreign Exchange services and online purchases
- Left luggage service counters
- Telecommunication outlets and service counters (e.g. M1) 
- Temporary outposts
- Crowne Plaza Hotel and YOTELAIR Singapore Changi Airport (including all retail, F&B or service       within the hotels premises)
- Tour and travel services

The list of excluded outlets from the Promotion is subject to change by CAG at its discretion without prior notice.

3.5 ORDER CANCELLATION / REFUND POLICY

a. To qualify for the Promotion, sales transactions which have been used to qualify for the registration for the Lucky Draw(s) under the Promotion must not be cancelled or refunded. Winner(s) will be disqualified and their prize(s) will be forfeited if the sales transaction used to qualify for the registration for the Lucky Draw(s) is  cancelled or refunded.

3.6 LUCKY DRAW(S)

a. To participate in the Lucky Draw(s), each Participant shall: 

(i) be 18 years and above or if he/she is below the age of 18, he/she has sought and obtained parental/legal guardian consent for participation in the Promotion;   

(ii) have met the Minimum Qualifying Spend at the Participating Outlets; and

(iii) Have submitted the lucky draw entry based on the submission deadline for each week’s Lucky Draw and no later than 21 August 2025, 11:59PM for the last draw.

4. LUCKY DRAW REGISTRATION

4.1 Upon the Participant’s fulfilment of the eligibility requirement as stated in Clause 3.6 above, Participants will be issued with a QR-code either (i) with the payment receipt or (ii) a lucky draw chance card, for purchases made in-store. QR-codes and lucky draw chance cards are for a one-time use only and cannot be reused. For Participants who made the purchase on iShopChangi, a campaign banner will be displayed in the iShopChangi order confirmation email with which the Participant will use to register for the Lucky Draw(s).

4.2 To register for the Lucky Draw(s), each Participant shall:

a. Scan the QR-code provided with the payment receipt and submit their personal details via the microsite; or  

b. Scan the QR-code provided on the lucky draw chance card provided with their payment receipt, submit their personal details and upload a photo of the receipt which met the Minimum Qualifying Spend (“Qualifying Receipt”) via the microsite; or 

c. Click on the campaign banner in the iShopChangi order confirmation email and submit their personal details via the microsite.

4.3 One (1) Qualifying Receipt will be entitled to a maximum of one (1) chance for one Lucky Draw.

4.4 For each Qualifying Receipt, the Participant may register for any of the Lucky Draws during the Promotion Period.

4.5 After registration for the Lucky Draw is completed, Participants will receive an email to confirm their lucky draw participation.

4.6 All registrations must be submitted on or before 11:59PM (SGT) on 21 August 2025.

4.7 Participants who had made a Minimum Qualifying Spend but did not receive the payment receipt with a QR code or a lucky draw chance card, or have the campaign banner on iShopChangi order confirmation email, should contact CAG via www.changiairport.com/en/rewards/feedback.html or Whatsapp at: +65 9462 8238 (09:00AM – 09:00PM) before 12:00PM (SGT) on 21 August 2025. Enquiries received after 12:00PM (SGT) 21 August will not be entertained. CAG shall not be liable to compensate any Participant for any missed registration for the Lucky Draw(s).

5. LUCKY DRAW SCHEDULE

5.1 At the end of each week of the Promotion Period, CAG will conduct one Lucky Draw to select 20 winners from all registered Participants for that relevant week’s Lucky Draw. For the Promotion, CAG will conduct 6 Lucky Draws to select a total of 120 winners. 

5.2 Each Participant is eligible to win only once throughout the entire duration of the Promotion Period. Winners of any weekly Lucky Draw will not be eligible to win any subsequent weekly draws under the Promotion.

5.3 Schedule for submission of entries and draw dates are as follows:

5.4 Entries not drawn in a Lucky Draw will not be carried forward to the Lucky Draw in the next week.

5.5 The winners of the Lucky Draw(s) will be selected through a computerised random selection process from all eligible entries received during the relevant week.

6. PRIZES

6.1 Each winner will receive 1 pair of Category 1 or Category 2 concert tickets for the BLACKPINK WORLD TOUR <DEADLINE> IN SINGAPORE concert on 29 November 2025 or 30 November 2025 (“Concert”) as the prize. The Concert tickets will be in the form of “E-tickets”.

6.2 CAG will publish and list the names of all winners available under the 'Winners Announcement' tab on https://www.changiairport.com/en/happenings/promotions/blackpink-world-tour-deadline-in-singapore.html.

6.3 Winners will be notified in writing by email and sent an acknowledgement letter in accordance with the personal contact details provided to CAG during the Lucky Draw registration. CAG may, but shall not be obliged to, also notify the winners via telephone. 

6.4 Winner(s) must sign and return the acknowledgment letter to CAG within three (3) calendar days from the date of notification of their selection as a winner, failing which that winner shall be automatically disqualified, and CAG reserves the right to award the prize to another reserve winner drawn from the pool of eligible Participants of the relevant week.

6.5 CAG shall not be liable to compensate any winner(s) if they are unable or fail to use the E-ticket(s), whether due to loss, deletion, technical error or any other reason whatsoever. CAG makes no representation, warranty or undertaking whatsoever as to any implied terms or conditions with respect to the E-ticket(s).   

6.6 All E-ticket(s) to the Concert are non-transferable, non-refundable and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated. 

6.7 All E-tickets won cannot be re-sold or used for any commercial gain, otherwise the tickets will be voided.

6.8 CAG shall not be responsible for any consequences, including but not limited to loss of life, injury to person and/or damage to property, arising from and/or in connection with the participation in the Promotion, redemption and/or use of the Concert ticket(s).

6.9 CAG reserves the right to deny or claw back any Concert ticket(s) awarded to any Participant should any of them be subsequently found to be disqualified or ineligible to participate in the Promotion or found to have breached the Terms and Conditions. CAG’s determination on all matters relating to the Promotion shall be final, conclusive and binding. No correspondence and/or appeals will be entertained.

6.10 Failure to respond to any notification from CAG in relation to any prize won, to take the necessary steps to claim and redeem the prize, or to provide any information or material required for the claim/redemption/collection of any prize, shall be deemed a failure to claim/redeem such prize. Prizes must be collected as stated in these Terms and Conditions and no compensation will be payable if a prize winner is unable to use the prize. CAG reserves the right to donate any unclaimed or unredeemed prizes to such charities of its choice or replace the prize winner with another Participant.

6.11 All winner(s) whose Concert ticket(s) have been used, unclaimed/unredeemed or forfeited hereunder, shall not be entitled to any form of payment or compensation. 

7. PERSONAL DATA

7.1 By participating in the Promotion, you confirm that you consent to the collection, use, processing and disclosure of your data (including personal data) in accordance with CAG’s Privacy Policy, which is available at: https://www.changiairport.com/en/privacy-policy.html. Such personal data includes your full name, email address, contact details. We may also collect information that is sent automatically by your web browser, computer, mobile phone, tablet or other device, if applicable.

7.2 The purposes for which personal data collected by CAG from you may be used and/or shared with third parties include but are not limited to conducting, publicising and administering the Promotion; communicating with you in relation to the Promotion; facilitating the selection and notification of winners; publicising the winners of the Promotion matching your personal data collected through the Promotion registration page with other data that CAG holds in its database so as to optimise operations and improve the services offered (such as providing relevant and personalised content) to you via your registered mobile or email address provided; statistical analysis; and for CAG to fulfil its obligations under these Terms & Conditions. 

7.3 You represent and warrant that the personal data which you provide and/or disclose to CAG in relation to the Promotion is true, complete and accurate. CAG shall not be held liable and shall be fully indemnified by you for any incorrect or inaccurate personal data provided.

7.4 If you have opted in for additional marketing and promotional content during the registration process for the Lucky Draw(s), you hereby also consent to receiving electronic direct mailers (eDMs) and marketing promotional material (such as information, news, offers and promotions about exclusive deals, offers and events) regarding Singapore Changi Airport (collectively the “Additional Offers”), via your mobile number or email address provided on the Promotion registration page during the registration process. You may at any time, unsubscribe from the Additional Offers by updating your subscription preferences by clicking on “unsubscribe” located at the bottom of the Additional Offers communication. Please note that you will continue to receive Promotion updates even if you have opted out of receiving Additional Offers. If you wish to unsubscribe from Promotion updates, you will have to similarly update your subscription preferences from the Promotion updates communication. However, should you do so, you may not be able to participate in the Promotion.

8. LIABILITY AND INDEMNITY

8.1 To the fullest extent permitted by law, CAG shall not be liable in contract, tort (including negligence) or otherwise, for any direct loss, indirect or consequential loss, damage, cost and expense, or loss or profits, arising out of or in connection with the Promotion.

8.2 The Concert E-tickets are issued by Ticketmaster Singapore. If any winner faces any issue in relation to the use of the Concert E-tickets, he/she shall resolve it directly with Ticketmaster Singapore. CAG shall not be held liable or responsible for any disputes that Participants may have with Ticketmaster Singapore or any other third parties, or any issue that Participants may have, regarding the use of the E-tickets to the Concert. 

8.3 Participants agree that they will indemnify and hold harmless CAG, and its directors, officers, employees, agents, contractors (each an “Indemnified Party”) from and against all claims, demands, chose in action, judgments, suits, proceedings, liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties, legal costs (calculated on a full indemnity basis and including solicitor and client costs) and all other professional costs and expenses) suffered or incurred by an Indemnified Party arising out of or in connection with the Promotion.

9. GENERAL TERMS & CONDITIONS

9.1 CAG reserves the right to:

a. refuse the participation of any person in the Promotion and/or disqualify any Participant of the Promotion for any reason whatsoever, including but not limited to unsafe or unruly behavior that may result in harm or damage to that person or any other person; and

b. change or vary these Terms and Conditions as it deems fit, without prior notice. Should any dispute arise, CAG’s decision on all matters relating to the Promotion and these Terms and Conditions is final, conclusive and binding on all participants and no correspondence will be entertained.

9.2 CAG makes no representation, warranty or undertaking whatsoever as to any implied terms or conditions or as to the accuracy, completeness and timeliness of any content or information regarding the Promotion contained on its official website, or on any Promotion-related collaterals/materials. All information is accurate at time of print/publishing. CAG shall not be liable for any dissatisfaction, damages, loss, injury or inconvenience arising from the materials published or printed in relation to the Promotion.

9.3 CAG reserves the right to amend, modify or delete any content and information regarding the Promotion on its official website or on Promotion-related collaterals/materials, to correct any errors in any notified Promotion mechanics, or evaluate the Promotion submissions. Any such changes shall be effective and binding once it has been updated on CAG’s official website. CAG accepts no liabilities arising from or in connection with these corrections or amendments, including without limitation any liabilities resulting from the correction. 

9.4 In the event of any inconsistency between these Terms and Conditions and any other form of publicity collateral relating to a Promotion, these Terms and Conditions shall prevail.

9.5 These Terms and Conditions may be translated into another language other than English. In the event of any inconsistency between the English version and any other translation hereof, the English language version shall prevail.

9.6 All decisions made by CAG regarding the interpretation and application of these Terms and Conditions or on all matters relating to the Promotion shall be final and conclusive in each case.

9.7 CAG reserves the right to cancel the Promotion.

9.8 Participants acknowledge that the Promotion is in no way sponsored, endorsed or administered by, or associated with the social media site or platform on which it is hosted. 

9.9 These Terms and Conditions are not intended to confer rights to any third party under the Contracts (Rights of Third Parties) Act 2001. 

9.10 These Terms and Conditions are governed by the Laws of Singapore. 
 

10. Contact Us

10.1 Should you have any questions about the Promotion, you may reach us at www.changiairport.com/en/rewards/feedback.html. Please state “BLACKPINK WORLD TOUR <DEADLINE> IN SINGAPORE" promotion in the subject field of your correspondence. Alternatively, you may drop us a message via Whatsapp at: +65 9462 8238 (09:00AM – 09:00PM) to chat with our customer service representatives.

(Version dated 7 July 2025)