1. ELIGIBILITY AND PARTICIPATION

1.1 This Shopping Promotion is organized by Changi Airport Group (Singapore) Pte. Ltd. (“CAG”).
 

1.2 By participating in this Shopping Promotion, all Participants (as defined below) shall be bound by the following terms and conditions, as well as any other requirements, instructions, FAQs, mechanics, redemption or collection details, publicity materials, or other information published or made available by CAG in connection with the Shopping Promotion, whether within retail premises, online platforms, or other official CAG channels, and all amendments, additions, replacements and modifications hereto, which may be made from time to time in CAG’s sole and absolute discretion.

1.3 This Shopping Promotion shall be from 0001 hours (SGT) on 29 November 2025 to 2359 hours (SGT) on 31 December 2025 (the “Promotion Period”).

1.4 The Shopping Promotion is open to all attendees of attendees of any concert held in Singapore during the same period (“Promotion Period”), save that Participants mut be at least 18 years of age to redeem promotions involving liquor or other age-restricted purchases. Proof of age may be required at the point of purchase. 
 

1.5 A Participant confirms their participation in this Shopping Promotion by making a qualifying purchase at a Participating Store during the Promotion Period.
 

1.6 CAG’s decisions on all matters relating to the Shopping Promotion are final, conclusive and binding on all Participants. CAG reserves the right in its sole discretion and absolute discretion to terminate the Shopping Promotion or to vary the terms and conditions herein at any time at its absolute discretion without further notice.
 

2. CAMPAIGN MECHANICS

2.1 This Shopping Promotion offers the following gifts, discounts and/or benefits:

2.2 In relation to any minimum spends required for this Shopping Promotion:

a. All minimum spends indicated must be met in a single receipt or transaction;

b. Amounts paid for the purchase of tobacco products (including without limitation cigarettes, cigars, or any other form of tobacco, or any tobacco derivative or substitute) will not be counted towards the minimum spends required for the redemption of gifts, discounts or benefits;

c. For purchases made at In-Store Retailers, minimum spend requirements shall be calculated based on the net amount spent by the Participant after any discounts, reductions and/or vouchers applied;

d. For purchases made on iShopChangi, minimum spend requirements shall be calculated based on the net amount spent by the Participant before any discounts, reductions and/or vouchers applied.
 

2.3 The Shopping Promotion is applicable only at selected Participating Stores and for selected Product Categories, and cannot be combined with other existing promotions. The full list of Participating Stores and Product Categories for this Shopping Promotion are as set out below:

2.4 The following brands, products and retailers are not eligible for this Shopping Promotion:

a. The Shilla Duty Free: Chanel and Dior

b. Lotte Duty Free: All Macallan & Louis XIII products. Hibiki, Yamazaki & Hakushu: Products with Vintage.

c. iShopChangi:

i. Excluded retailers & brand

Airport Pharmacy, Ban Leong Technologies, Breo, Chanel, Changi Airport Group (#2138, #2174, #2210), Changi Recommends, Chow Tai Fook, Crystal Tomato, Dior, Dyson Authorized Reseller, Gold Heart, iStudio, Kaira Technologies Official Store, Levante, Luvenus, Macallan, Me Nation Pte Ltd, Metapod, Mistral (Mayer Marketing Pte Ltd), OnSmart, Oppo Official SG, Phllips (18.COM ELECTRONICS), Samsung (Ottno), SG Elect Store, Shilla Retail Plus Pte Ltd, Shopitree, Skin Inc, Sony Singapore, Valencia, William Grant & Sons.

ii. Excluded products

All purchase-with-purchases, Changi Airport Park & Fly / Work Coupons, Selected products from Authorized Supplier (#2044, #2143), Lotte Duty Free for Hibiki 20 Years Japanese Whisky, Hibiki 21 Years Japanese Whisky, Hibiki 30 Years Japanese Whisky, Hibiki 40 Years Japanese Whisky, Yamazaki 12 Years Japanese Whisky, Yamazaki 18 Years Japanese Whisky, Yamazaki 25 Years Japanese Whisky.

2.5 In relation to any redemption of gifts, benefits and/or discounts from iShopChangi, the following terms shall apply:   

a. Gifts, benefits and/or discounts offered under this Shopping Promotion shall be redeemable for purchases made on www.ishopchangi.com via the promo code (“Promo Code”) issued to Participants; 

b. Gifts, benefits and/or discounts offered under this Shopping Promotion will only be applied with the submission at check-out of (i) the Promo Code, and; (ii) a valid Garuda Indonesia airlines flight number; 

c. Promo Codes are valid during the Promotion Period, and issued on a while stocks last basis; 

d. Each Promo Code is valid for one (1) redemption per Participant; 

e. Promo Codes are non-exchangeable, non-transferable, and non-refundable for cash or any other cash equivalents; 

f. Promo Codes cannot be used in conjunction with any other CAG promotions, unless otherwise provided; 

g. Once a Promo Code is redeemed, it shall not be re-issued in the event that the order is refunded, returned or cancelled; and 

h. This Shopping Promotion only applies to selected products/brands on iShopChangi. Refer to full list of exclusions here.
 

3. LIMITATIONS OF LIABILITY  

3.1 All vouchers, discounts, gifts-with-purchases and other benefits under this Shopping Promotion are provided by the respective Participating Stores and payment partners and are subject to their availability and, where applicable, additional terms and conditions. CAG makes no warranties or representations as to the availability, quality, or suitability of any products, services, vouchers, discounts, gifts-with-purchases or other benefits supplied under this Shopping Promotion.  

3.2 To the fullest extent permitted by law, CAG shall not be liable for, and each Participant agrees to release CAG and hold harmless from, any claim, loss, injury, damage, or expense arising from or in connection with any:  

a.failure or delay in performance by a Participating Store or payment partner;  
b. stock unavailability, product defects, or service issues;  
c. misuse or improper redemption of vouchers, discounts or gifts; or  
d. error or malfunction of POS systems, payment networks or third-party applications.  

3.3 CAG and Participating Stores reserve the right, but shall not be obliged, to substitute any gift or voucher with another item of equal or greater value in the event of unavailability, without prior notice or liability.  

3.4 CAG makes no representations, warranties or undertakings whatsoever as to any implied terms or conditions with respect to this Shopping Promotion.  
 

4. PERSONAL DATA & PRIVACY  

4.1 By participating in the Shopping Promotion, each Participant consents to CAG collecting, using, disclosing, storing, and otherwise processing their personal data (including their full names, boarding pass details, and contact information) for the purposes of:  

a. administering and managing the Shopping Promotion;   
b. Verifying eligibility and processing redemptions;  
c. Personalising services and communications through Changi Airport platforms to make the user experience smoother and more enjoyable; and  
d. Conducting statistical analysis in order to improve CAG’s products and services. (Clause 4.1(a) to (d) above collectively, the “Relevant Purposes”)  

4.2 Participants agree and acknowledge that CAG may also disclose such personal data to any of its subsidiaries, affiliates, service providers and/or agents (including those located outside Singapore) for the Relevant Purposes. By participating in the Shopping Promotion, participants consent to CAG’s collection, use, disclosure, storage and other processing of any personal data provided in accordance with all applicable privacy laws and CAG’s Privacy Policy (https://www.changiairport.com/en/privacy-policy.html).   
 

5. MISCELLANEOUS 

5.1 CAG reserves the right in its sole and absolute discretion to terminate the Shopping Promotion or to vary the terms and conditions herein at any time at its absolute discretion without further notice. CAG’s decisions on all matters relating to the Shopping Promotion are final, conclusive and binding on all participants. 

5.2 CAG shall not be liable for any damage, loss or inconvenience for any matter arising out of or in connection with this Shopping Promotion, and each participant agrees to indemnify and hold CAG harmless from and against any and all claims, damage, losses, costs or expenses suffered or incurred by CAG in relation to the Shopping Promotion. 

5.3 In the event of any inconsistency between these terms and conditions and any other form of publicity collateral relating to the Shopping Promotion, these terms and conditions shall prevail. 

5.4 No failure or delay by CAG in exercising any right, power, or remedy under these terms and conditions shall operate as a waiver thereof, nor shall any single or partial exercise of the same preclude any further exercise of such right, power or remedy. 

5.5 If any provision of these terms and conditions is found to be invalid, illegal or unenforceable by a court of competent jurisdiction, such provision shall be deemed modified to the extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect. 

5.6 A person who is not a party to these terms and conditions shall have no right under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any provision herein. 

5.7 CAG may assign or transfer its rights and obligations under these terms and conditions to any third party without the consent of the Participants. Participants may not assign or transfer any of their rights or obligations hereunder. 

5.8 These Terms and Conditions may be translated into other languages for reference. In the event of any inconsistency or conflict between the English version and any translated versions, the English version shall prevail and govern. 

5.9 These terms and conditions shall be construed and governed in accordance with the laws of the Republic of Singapore. CAG and all participants hereby accept the exclusive jurisdiction of the Singapore courts to rule on any issues or disputes related thereto. 
 

These terms and conditions are updated as of 27 Nov 2025