• An immigration system disruption has affected the auto-lanes for departing and arriving passengers across the terminals. Passengers should expect delays and approach our ground staff if assistance is needed.
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  • Changi Rewards services will be unavailable from 0000H to 0600H. For crediting of points during this period, email enquiry@changiairport.com. 
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  • Relocation of Jetstar

    Jetstar will operate from Terminal 4 from 22 March. Please check here or iChangi app for the latest flight information.

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  • Firefly Flight Operations

    New flights to Penang will operate from Changi Airport T2 from 26 March while flights to Subang will continue at Seletar Airport. 

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Fast and Seamless Travel (FAST)

FAST is a suite of self-service options for departing passengers. These options are available to passengers travelling with participating airlines and eligibility criteria apply.​

1.

First, collect your boarding pass and print your bag tag(s) at the Automated Check-in Kiosks. You may then proceed to immigration if you do not require document checks and have no check-in bags. This option is available to passengers travelling with participating airlines.

2.

Next, tag and drop your check-in bag(s) at the Automated Bag-Drop Machine. This option is only available to passengers travelling with participating airlines.

3.

At the Automated Immigration Gates, scan your passport, boarding pass and fingerprint to authenticate your identity. This self-service function is available for travellers whose fingerprints are registered with Immigration and Checkpoints Authority (ICA) of Singapore.​

4.

Once you reach the Automated Boarding Gates, scan your boarding pass and have your photo taken. This option is available to passengers who have successfully cleared the automated gates at immigration. Passengers will have their photos taken at the Automated Bag-Drops, Automated Immigration Gates and Automated Boarding Gates for identity verification purposes only.​

OTHER LINKS

Pre-Flight Check
Immigration & Customs
Security