• (1/3) For COVID-19 travel advisory for visitors and residents arriving in Singapore, please click here.
  • (2/3) For enhanced precautionary measures in Changi Airport being undertaken to minimise the spread of COVID-19, please click here.
  • (3/3) From 27 March 2020, 9 a.m., all travellers, including Singapore Citizens, Permanent Residents and Long-Term Pass holders, are required to submit their electronic health declaration on arrival in Singapore. For more information, please click here
  • (4/4) Please note that all Changi Rewards services are not available on 1 April 2020 from 00:00AM to 06:00AM (SG time) due to a system enhancement. Please write in to us with your attached receipts at enquiry@changiairport.com for crediting of Changi Rewards points.
Lost and Found
Lost and Found
Lost and Found

Lost & Found

RECOVER YOUR MISPLACED ITEMS

Items misplaced/ lost onboard the aircraft

For all baggage-related enquiries or items left onboard aircraft, please proceed to the Lost and Found counter at the Baggage Claim Area for assistance. You can also contact the handling agent representing the airline you travelled with. 

Click here to find out which handling agent services your airline.

Airport Lost and Found

For matters about lost items within the premises of Changi Airport, please click here.

Terminals 1, 2 and 3

Hotline: 
+65 6723 1188 (24 hours)
+65 6511 0459 (for Delta Airlines only, 24 hours)

Terminal 4

Hotline: +65 6581 1595 (5:00 AM–2:00 AM)
Email address: baggageservicesSG@dnata.com

Terminals 1, 2, 3 and 4

Hotline: +65 6597 4500 (7:00 AM–11:30 PM)

Singapore Airline and SilkAir

Hotline: +65 6224 4243 (7:00 AM–11:30 PM)

To check the search status of your baggage, you may also use Singapore Airlines' Baggage Tracer system here.

To submit a search request for an item left on a Singapore Airlines or SilkAir aircraft arriving in Singapore or in a Singapore Airlines operated lounge in Singapore, please click here.