• Jewel Changi Airport and HUB & SPOKE has reopened to the public on 14 June 2021. 

    As for Changi's terminals, access will continue to be restricted only to passengers with air tickets and essential airport workers till further notice. This is to allow airport workers additional time to adapt to new staff zoning measures announced earlier.

    Drivers dropping off or picking up passengers should keep to departure kerbside or arrival pickup areas respectively. Entry to terminal building is not allowed.

    Changi Airport remains open for air travel during this period. Passengers should contact their airlines if they have questions on their travel plans.

    More details >
Lost and Found
Lost and Found
Lost and Found

Lost & Found

RECOVER YOUR MISPLACED ITEMS

Airport Lost and Found

For matters about lost items within the premises of Changi Airport, please click here.

Items misplaced/ lost onboard the aircraft

For all baggage-related enquiries or items left onboard aircraft, please proceed to the Lost and Found counter at the Baggage Claim Area for assistance. You can also contact the handling agent representing the airline you travelled with. 

Click here to find out which handling agent services your airline.

Terminals 1 and 3

Hotline: 
+65 6723 1188 (24 hours)
+65 6511 0459 (for Delta Airlines only, 24 hours)

Terminal 4

Hotline: +65 6581 1595 (5:00 AM–2:00 AM)
Email address: baggageservicesSG@dnata.com

Terminals 1 and 3

Hotline: +65 6597 4500 (7:00 AM–11:30 PM)

Singapore Airlines Group

Hotline: +65 6224 4243 (7:00 AM–11:30 PM)

You may also file a delayed baggage report with Singapore Airlines here.

To submit a search request for an item left on a Singapore Airlines aircraft arriving in Singapore or in a Singapore Airlines operated lounge in Singapore, please click here.