TERMS AND CONDITIONS GOVERNING THE EXCLUSIVE EDM PROMOTION: ACTIVATE CHANGI PAY, REGISTER LIQUID ACCOUNT & GET S$10 ISHOPCHANGI AND S$15 CHANGI PAY E-VOUCHERS (the “Promotion”)

1. This Promotion is organized by Changi Airport Group (Singapore) Pte Ltd. (“CAG”).

2. By participating in this Promotion, all participants shall be deemed to have read, understood and agree to be bound by the following terms and conditions and all amendments, additions, replacements, and modifications hereto as may be made from time to time. Subject to the terms and conditions contained herein, this Promotion is open to recipients of the exclusive Changi Pay Promotion eDM sent by Changi Rewards and the Promotion must be redeemed within 14 calendar days from the date of the respective eDM receipt, or while redemption quotas are available, whichever is earlier. (the “Promotion Period”).

3. To be eligible for this Promotion, Participants must perform and complete all the following steps during the Promotion Period:

     a. Download the Changi App;
     b. Sign up for a Changi Account;
     c. Launch the Changi Pay feature, i.e. the digital wallet page in the Changi App for the first time;
     d. Register for a Liquid Account¹ for the first time;
     e. Enter the referral code² on the registration page of the Liquid Account before completing the registration process on the Changi            Application; and
     f. Perform a one-time top-up of at least S$50 into the Liquid Account via PayNow (“Initial Top-up Amount”).

    (each a “Participant”)

4. Upon completing the steps set out in clauses 3(a) to 3(f) above, the Participant will be eligible to receive a S$10 iShopChangi e-voucher and S$15 Changi Pay e-vouchers in their Changi Pay digital wallet account within 30 working days after the end of the Promotion Period.

5. To receive the S$10 iShopChangi e-voucher, while stocks last, Participants must perform and complete all the following steps:

        a. Launch the Changi Pay feature, i.e., the digital wallet page in the Changi App;
        b. Navigate to the “Deals” section at the bottom of the navigation bar;
        c. Search for the S$10 iShopChangi e-voucher and save it to your Changi Pay digital wallet account.

6. This Promotion is limited to the first 1,000 set of e-vouchers, while stocks last. All e-vouchers will be awarded on a first-come, first-served basis. Each new Changi Pay user is entitled to redeem only one (1) S$10 iShopChangi e-voucher, one (1) S$10 Changi Pay e-voucher and one (1) S$5 Changi Pay e-voucher. Users who have previously saved the iShopChangi e-voucher are not eligible for this promotion.

7. All iShopChangi e-vouchers are valid for use by 31 March 2025 and all Changi Pay e-vouchers are valid for a period of 6 months starting from the date of receipt of the e-vouchers. No extensions, refund, or replacement shall be permitted or entertained.

8. All iShopChangi e-voucher can be used for purchases on http://iShopChangi.com with a minimum spend of S$50 required. All e-vouchers can be used for purchases at participating outlets at Changi Airport Terminals (both Transit and Public area, excluding Terminal 2 canteen), Jewel Changi Airport and on http://iShopChangi.com with no minimum spend required and both e-vouchers must be applied by the Participant in Changi Pay before payment is being processed. The list of participating outlets can be found via https://www.changiairport.com/en/help/changi-app/changi-pay/outlets.html.

9. All Participants cannot qualify for any other new Changi Pay user promotions rolled out by CAG.

10. All e-vouchers (or any part thereof, including unutilized portion) are strictly non-transferable, non-refundable, and non-exchangeable for cash, credits, goods or benefits-in-kind, unless otherwise stated. The e-vouchers are subject to such further terms and conditions as may be stipulated on the e-vouchers. CAG reserves the right to replace or change the e-vouchers without prior notice.

11. All e-vouchers must be redeemed by the date specified within the e-vouchers, after which the e-vouchers shall be deemed forfeited, and there shall be strictly no extensions. CAG will not entertain any appeals whatsoever.

12. CAG shall not be responsible for any consequences, including but not limited to loss of life, injury to person and/or damage to property, arising from and/or in connection with the Participant’s participation in the Promotion, or the Participant’s redemption and/or use of the gifts and e-vouchers.

13. CAG’s determination on all matters relating to the Promotion shall be final, conclusive, and binding. No correspondence and/or appeals will be entertained.

14. All Participants whose e-vouchers have been unredeemed or forfeited shall not be entitled to any payment or compensation.

GENERAL TERMS & CONDITIONS 

15. All payment services relating to the use of Changi Pay are provided by Liquid Group Pte Ltd (“Liquid”). CAG is marketing the aforesaid payment services on behalf of Liquid. Liquid is the holder of a Major Payment Institution licenses for account issuance, domestic money transfer, cross-border money transfer, merchant acquisition and e-money issuance under the Payment Services Act.

16. CAG shall not be liable for any damages, loss or inconvenience for any matter arising out of or in connection with this Promotion, and each Participant agrees to indemnify and hold CAG harmless from and against any and all claims, damages, losses, costs or expenses suffered or incurred by CAG in relation to the Promotion.

17. CAG reserves the right in its sole and absolute discretion to terminate the Promotion or to vary the terms and conditions herein at any time at its absolute discretion without further notice.

18. In the event of any inconsistency between these terms and conditions and any other form of publicity collateral relating to the Promotion, these terms and conditions shall prevail.

19. These terms and conditions shall be construed and governed in accordance with the laws of the Republic of Singapore. CAG and all Participants hereby accept the exclusive jurisdiction of the Singapore courts to rule on any issues or disputes related thereto.

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¹Liquid Account refers to the e-money account provided by Liquid that would be linked to Participant’s Changi Pay account that can be used as an e-wallet for payment.

²The referral codes can be found in the email.

 These terms and conditions are updated as of 18 January 2025.