4) I am a self-connecting passenger (i.e. I need to clear immigration to collect my baggage and connecting flight’s boarding pass). Am I eligible for the Free Singapore Tour?
It is possible for self-connecting passengers to join the Free Singapore Tour, but the registration process is slightly different. Please follow the below steps for registration:
1) Registration procedure:
a.Please stay in the Transit Area and do not clear immigration when you reach Changi Airport. Instead, head over to the nearest Free Singapore Tour booths located at either Terminal 2 (transit area, Transfer F) or Terminal 3 (transit area, Transfer A) to register for the tour first. Our Free Singapore Tour booths are only located within the transit area, so you have to register for the tour before you leave transit.
b. As you have to clear immigration afterwards to collect your next flight’s boarding pass, please let the Free Singapore Tour booth staff know of your circumstance so that they can provide you with information on the next steps.
c. Availability of seats is strictly on a first-come-first-served basis.
d. Passport, boarding passes and valid entry visa (if applicable) are required for registration. As you who may not have your onward boarding pass yet, please provide the electronic itinerary or confirmed booking for verification.
a. As the Free Singapore Tour bus does not allow luggage on board, please leave your luggage at any of the Left Baggage counters (available in all 3 terminals) before joining the tour. This service is chargeable.
b. It is advised to leave your luggage at Terminal 2 since this is where the Free Singapore Tour starts and ends.
3) Entering and exiting Singapore immigration:
a. Transit passengers are allowed to enter and exit Singapore only once during their layover period, as per guidelines stipulated by Immigration & Checkpoints Authority of Singapore (ICA). Re-entering the transit area after you clear customs is considered as entering and exiting Singapore once – so please make sure you do not go back to the transit area until you complete the Free Singapore Tour.