• [PHONE SCAM ALERT] Unsolicited calls have been made to some individuals asking for bank account numbers to claim a prize in the 'Be A Changi Millionaire' promotion. Changi Airport Group (CAG) is committed to protect our customers' information. We will not ask for confidential information like bank account or credit card numbers. Should you receive calls claiming to be from CAG or our representatives regarding Changi Millionaire, let us know at millionaire@changiairport.com or +65 9664 9826.
  • Please note that the OneChangi ID service is not available on 7 Nov from 01:00 to 05:00 (SG time) due to a system enhancement. We apologise for any inconvenience encountered.

    For the crediting of Changi Rewards points earned during the maintenance period, please write to us with your attached receipts at enquiry@changiairport.com.

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    Public Bus

    Terminals 1, 2 and 3: Bus stops are located at the basement bus bays. You can take buses 24, 27, 34, 36, 53, 110 and 858 from there.

    Terminal 4: At the bus stop next to Car Park 4B, you can take buses 24, 34, 36 and 110. At the bus stop near the SATS Inflight Catering Centre 1, you can take buses 27, 53 and 858.

    Please prepare the exact fare for your trip as no change will be given. 

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    Train

    To get to the city, take the train from Changi Airport MRT Station (CG2) to Tanah Merah MRT Station (EW4), then transfer to the East West Line towards Tuas Link MRT Station (EW33). 

    Alternatively, take the train from Changi Airport MRT Station to Expo MRT Station (CG1/DT35), then transfer to the Downtown Line towards Bukit Panjang MRT Station (BP6/DT1).

    To get to Pasir Ris, take the train from Changi Airport MRT Station to Tanah Merah MRT Station, then take the East West Line towards Pasir Ris MRT Station (EW1). 

    From Changi Airport MRT Station to Tanah Merah MRT Station:

    First train

    • Monday to Saturday: 5:31 AM
    • Sunday and public holidays: 5:59 AM

    Last train

    • Connecting to Tuas Link: 11:18 PM, daily
    • Connecting to Pasir Ris: 12:06 AM, daily

    Get detailed train timings on the SMRT Journey Planner.

    ​Single-ride tickets and EZ-link cards can be purchased at all train stations.

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    Taxi

    Taxis are available for hire at the taxi stands in the Arrival areas of each Terminal. A ride to the city takes about 30 minutes and costs between S$20 and S$40. All fares are metered.

    There is an additional Airport Surcharge for all trips originating from the Airport:

    • Fri–Sun (5:00PM–12:00AM): S$5 Airport Surcharge
    • All other times: S$3 Airport Surcharge
    • Midnight surcharge (12:00 AM–6:00 AM): 50% of final metered fare
    • Peak-hour surcharge (6:00 AM–9:30 AM, Mon–Fri and 6:00 PM–12:00 AM, Mon–Sun): 25% of final metered fare

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    Car

    For passengers who need to be picked up by car, please head to our Arrival pick-up points​.

    You can also rent a car here or at any car rental counter at the Arrival Halls.

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    Airport Transfer

    Our 24-hour Ground Transport Concierges (GTC) offers convenient transfers from Changi Airport to your destination.

    Transportation options include:

    • 4-seater vehicle (S$55.00 per trip to any destination in Singapore)
    • 7-seater vehicle (S$60.00 per trip to any destination in Singapore)
    • City Shuttle (S$9.00 per adult or S$6.00 per child below 12 years of age) to most downtown hotels. The City Shuttle departs every 15 minutes. 


    Please approach the GTC at the Arrival Halls or click here for more information.