Redemption / Booking of Bellygom Hawker Carnival Credits (referred to as the “Event”) 

1. The Event, Bellygom Hawker Carnival is organised by Changi Airport Group (Singapore) Pte. Ltd. ("CAG”). 

2. By participating in and/or allowing your child/ward to participate in this Event, you agree to be bound by these Terms and Conditions (“Conditions”) and our Privacy Policy (available at https://www.changiairport.com/en/privacy-policy.html, which together constitute a binding agreement between you and Changi Airport Group (Singapore) Pte. Ltd. (“CAG”), governing your and/or your child’s/ward’s participation in this Event.  

3. In these Conditions, references to ‘we’, ‘us’ and ‘our’ mean CAG, CAG’s appointed contractors, our respective subsidiaries and affiliates, as well as our directors, officers, agents and employees or independent contractors as the context requires. 

QUALIFICATIONS 

 4. This promotion is valid for registered Changi Rewards members only from 13 March 2026 to 3 May 2026. 

5. For a minimum spent of S$30 in a single same day receipt (S$80 at supermarkets) from Participating Outlets at Changi Airport Terminals 1, 2, 3, 4 public areas (collectively ‘Changi Airport Public Areas’) entitles shopper to redeem 5 Free Carnival Credits per qualifying receipt regardless of spending amount in excess of the minimum spend required, for play at the Bellygom Hawker Carnival event. 

6. Payment made by Mastercard or Mastercard on Changi Pay will be entitled to an additional 3 Free Carnival Credits, limited to the first 5,000 redemptions only. 

7. To qualify, receipt purchases must be made during the campaign period from 13 March 2026 to 3 May 2026. Receipts are valid for a period of one (1) day from the date of receipt for redemption of the Free credits. Note: Receipts from Jewel Changi Airport are NOT eligible for the promotion. 

8. For the purposes of the Qualifying Receipts, the payment modes accepted to meet the qualifying spend are: 

a. Cash (in local currency or equivalent amount in foreign currency) 

b. NETS and Credit cards  

9. Payments made using other payment modes not mentioned above (such as Changi Dollar vouchers, Changi Rewards eVoucher, Changi Gift Cards, tenant vouchers e.g. NTUC vouchers) are excluded from the computation of the qualifying spend amount. However, such non-eligible payment modes may still be used for partial payment for the transaction, provided that the balance amount paid in cash, NETS, credit cards, Changi Dollar vouchers, Changi Rewards eVouchers or Changi Gift Cards meets the qualifying spend amount.  

10. Participating outlets for the Promotion includes all retail and F&B outlets operating at the public areas in Changi Airport Terminals 1 to 4 except the following: - 

a. Jewel Changi Airport 

b. MindChamps Preschool 

c. Banks 

d. Bank / Airline / Ambassador / Pay-per-use Lounges 

e. Changi Recommend outlets 

f. Counters such as car rental services, airport shuttle and transportations 

g. Crowne Plaza Hotel, including outlets within the hotel premises 

h. Left luggage services counter 

i. Medical clinics 

j. Money changing facilities 

k. Postal services & Post-on-Wheels 

l. Service counters at Arrival Hall 

m. Telecommunication outlets such as Starhub 

n. Temporary outposts operated by non-CAG tenants 

o. Top-Up Card Transactions/Machines 

p. Jewel Attractions 

q. Changi Lounges 

r. Shaw movie tickets 

s. YotelAIR Singapore Changi Airport 

t. Temporary vendors at promotional spaces such, e.g. Jewel Atrium and Cloud9 Piazza  

u. Receipts from purchases of Changi gift card, gift certificates and vouchers 

 Please refer to Annex A for full list of participating outlets.  

11. For shoppers who paid using cash or a credit card and present their Changi Rewards physical card or e-card at the point of transaction, the perks to receive the Free Bellygom Hawker Carnival Credits will be auto credited into the shopper’s Changi Rewards account and will be valid for redemption within 7 days from the date of perk issuance. 

12. If the  e-card is not presented at the point of transaction, shoppers can manually upload a copy of the receipt on the Changi App within one (1)7 days from the receipt date to receive the perks to redeem the free Bellygom Hawker Carnival Credits in their Changi Rewards account. For avoidance of doubt, no perks shall be given if the receipt is uploaded more than one (1)7 days from the receipt date. Once the receipt is validated, the perks credits will be credited to their Changi Rewards account and shoppers may redeem the Free Bellygom Hawker Carnival Credits within the next 7 days from the date of perk credit issuance. 

13. Redemption of Bellygom Hawker Carnival credits must be redeemed via the Changi App and are on a first-come-first-serve basis and subject to availability. 

14. Direct purchase of Bellygom Hawker Carnival Credits is also available at via the Changi App as folows: 

15. All Carnival Credits (regardless of whether they are purchased via Playpass or redeemed) have no monetary value, are non-transferrable, non-refundable, not for resale, and cannot be exchanged (whether wholly or partly) for cash or credit. 

16. All Carnival Credits and physical tokens are valid only during the Event Period, during the Carnival’s Operating Hours, and any redemption of Carnival Credits and physical tokens shall be on a first come, first served basis. Any unredeemed/unused Carnival Credits and physical tokens after the Event Period will be forfeited and no refund will be provided. We will not be liable for any losses or expenses incurred due to failure to redeem and/or utilise any Carnival Credits and/or physical tokens. 

17. All redemptions must be made via the Changi App Credits with valid Changi Rewards membership account. New members are required to download the Changi App for purchase of Carnival Credits.  

18. Participants must present their Changi Rewards e-Card QR code or booking confirmation email to the Bellygom Hawker Carnival Redemption booth to exchange for physical tokens for play at the carnival. 

19. All redemptions and purchases of Bellygom Hawker Carnival Credits are non-exchangeable, non-refundable, and not for resale. a

20. No refunds will be given after the purchase of Bellygom Hawker Carnival Credits. 

21. The carnival game stall will only accept physical tokens for play and each stall will display the required number of tokens required for play.

22. Instructions for play and win mechanics will be displayed at the stalls. The game master at each game stall reserves the right to determine the outcome of each game. All decisions made by the Game Master regarding game play and results are final and binding. No disputes will be entertained.  

23. There is no age limitation or weight requirement to play at Bellygom Hawker Carnival.  

24. Participants who win a game will be awarded carnival coupons which may be accumulated and used to redeemed for prizes listed in the prize catalogue according to the corresponding coupon tier. Prizes are available on a while stocks last basis and are subjected to change. 

25. Parents/guardians are responsible for the behaviour and safety of their children at all times.     

26. CAG and the appointed carnival operator will not be responsible for lost or stolen items. Please do not leave valuables unattended. 

27. Participation in the Event is strictly at your own risk. By participating and/or allowing your children/wards to participate in the Event, you declare that you and/or your children/wards are in good mental and physical health and do not have any health condition (including but not limited to motion sickness, heart, neck, back or leg conditions) that may be detrimental to your and/or your children’s/wards’ well-being in participating in the Event, and further that neither you nor your children/wards are under the influence of any alcohol and/or medication that may influence your/their ability to participate in the Event. 

28. Participants who are pregnant, wheelchair bound, or suffering from medical conditions are strongly to exercise caution during game play at the various game stations and activities and to immediately cease participation and inform any Event staff member if they are feeling unwell. 

29. Individuals must always adhere to all safety instructions and guidelines provided by the carnival operator.

30. Individuals under the strong influence of alcohol are not allowed into Bellygom Hawker Carnival.  

31. No food and drinks allowed in the Bellygom Hawker Carnival. Alcohol and glass containers are strictly prohibited. Smoking and vaping are strictly not allowed within the event premise. 

32. Weapons, illegal substances and any other prohibited items are not allowed in the carnival premises.

33. Violent play or deliberate pushing is not permitted.  

34. The carnival operator has the right to refuse entry or terminate play if the above conditions are not met and no refunds shall be entertained.  

35. CAG will not be held responsible for any accidental injuries during play as per terms and conditions accepted prior redemption for this activity.  

36. CAG acknowledges that all personal property brought into Bellygom Hawker Carnival by participant is at participant's risk and that CAG/Event Organiser shall not be liable for any damage to or loss of such personal property. 

37. Participation in the Event is strictly at your own risk. By participating in and/or allowing your child/children/ward/s to participate, you declare that you and/or your child/children/ward/s are in good mental and physical health and do not have any conditions (e.g. motion sickness, heart, neck, back or leg problems) that may be detrimental to your well-being by participating, nor are you under the influence of any medication that may influence your ability to move.

38. To the fullest extent permitted by law: (i) CAG, its subsidiaries and affiliates, as well as their respective directors, officers, agents and employees shall not be responsible for any damage or personal injury to you or to any Participant in this Event, and/or loss or damage to any property sustained as a result of your or their participation in this Event, including without limitation all direct loss, indirect or consequential loss, cost and expense, or loss of profits; and (ii) By participating in and allowing your child/ward to participate in this Event, you agree to indemnify CAG, its subsidiaries and affiliates, as well as their directors, officers, agents and employees against all claims, losses, damages, costs or expenses which may be made against or suffered by CAG, its subsidiaries and affiliates, as well as their directors, officers, agents and employees, in respect of any injury (including fatal injury), loss or damage to property arising out of or in connection with your and/or any Participant’s participation in this Event.” 

39. All participants are required to follow the instructions of the crew and adhere to safety measures at the event site for their own safety and well-being. CAG and our operators reserve the right to deny entry to the Event or to request that any participant exits from the Event in the event the participant(s) fails to comply with the instructions or safety measures. In such event, there shall be no refund of any Bellygom Hawker Carnival Credits purchased. 

40. To promote and advertise the event, CAG reserves the right to engage authorised photographers and videographers to take photographs and/or video recordings. By participating in the event, you consent to being photographed and recorded by authorised photographers and videographers as guest/customers at the event and consent to the use of such images, films or recordings for public transmission and for the marketing and publicity materials of CAG. Further, by participating in and allowing any child/ward under your care to participate in this Event and providing your personal data and the personal data of the participants to us, you consent to the collection, use or disclosure of the personal data of yourself and all participants, in accordance with our Privacy Policy and the Personal Data Protection Act 2012 as updated from time to time, for CAG’s reasonable business purposes including without limitation: to administer any relevant lucky draw, statistical analyses, marketing, survey participation, to ensure compliance with and to enforce these Conditions, to address queries we receive in relation to your or any participant’s participation in this Event, to protect the safety and security of our staff and property, and/or to comply with applicable laws, regulations, and/or orders of court requiring disclosure of your and/or any Participant’s personal data. 

41. CAG reserves the right to refuse or terminate the participation of any person for any reason whatsoever, including but not limited to unsafe or unruly behaviour that may result in harm or damage to that person or any other persons and/or property. 

42. CAG’s decision on all matters relating to the Event and its promotion is final, conclusive, and binding. 

43. CAG reserves the right to amend these Conditions without further notice to you, and you agree to be bound by such amended Conditions.