Singapore

Changi Pay is accepted at selected merchants at Changi Airport, Jewel Changi Airport (“Jewel”) and iShopChangi via the Changi Pay QR, with more merchants accepting Changi Pay progressively. 

o       In Singapore, Changi Pay allows you to seamlessly make payment for your purchases at Changi Airport and Jewel, with the following payment methods:

    ·       Linked credit/debit card

    ·       E-vouchers (where applicable)

    ·       *Refer to https://www.changiairport.com/en/shop/changipay/outlets.html for list of outlets accepting Changi Pay via Changi Pay QR

o       Changi Rewards points will be awarded to you automatically if you make eligible payments using Changi Pay at participating outlets in Changi Airport and Jewel via Changi Pay QR codes. You do not need to go through the hassle of scanning your Changi Rewards e-card or presenting your physical Changi Rewards card at the cashiers to earn Changi Rewards points.

o       E-vouchers can be found on Changi Pay. Stored in a single wallet (Changi Pay), you will not lose any vouchers or miss out on special deals ever again!

Outside of Singapore

For overseas payment, Changi Pay allows you to make payment for your purchases using your Liquid account balance at all merchants that accepts Alipay+ as a mode of payment in the following countries:

- Australia

- China (Mainland China only)*

- European Economic Area (EEA)**

- Japan

- Malaysia

- Qatar

- San Marino

- South Korea

- Switzerland

- United Kingdom

- United States

*Only for Mainland China, users may use Changi Pay to pay any Alipay acceptance points

** EEA countries (Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain; Sweden; Iceland, Liechtenstein and Norway)

Changi Pay is available as a feature in the Changi App. You are not required to download another app for Changi Pay. Changi App is available for download on the Apple App Store and Google Play Store.

• Apple App Store: 
  https://apps.apple.com/sg/app/ichangi/id391730848

• Google Play: 
  https://play.google.com/store/apps/details?id=com.changiairport.cagapp&hl=en_SG

You would need to

1. Log in to your Changi Pay account within the Changi App

2. Activate/Log in to your Liquid Account in Changi Pay

3. Top up your Liquid Account via Paynow

4. Let the merchant know you would like to pay via Alipay+ (支付宝/Zhi Fu Bao in China)

    4a. If the merchant requests for your QR code, select "Show my QR code" in the "Pay" page and present it to the merchant

    4b. If the merchant presents you with a QR code, scan their QR code using the camera in"Pay"                                

If you have any issues setting up your Liquid Account, please contact support@liquidgroup.sg for assistance and include the following as per your Changi Account:

1. Name

2. Mobile number

3. Email address

If you have any issues setting up your Liquid Account, please contact support@liquidgroup.sg for assistance and include the following as per your Changi Account:

1. Name

2. Mobile number

3. Email address

Regarding signing up for Changi Pay and using it in Singapore, kindly refer to this link:

https://www.changiairport.com/en/shop/changipay/changi-pay-guide.html

Regarding signing up for Liquid Account for use of Changi Pay in overseas via Alipay+, kindly refer to this link:

https://www.changiairport.com/en/shop/changipay/overseas-payment.html