樟宜宝可梦互动体验区

General Terms & Conditions

1. The Event is organised by Changi Airport Group (Singapore) Pte. Ltd. ("CAG”). It will be held at Terminal 3 Changi Airport, 4 November 2026 to 3 January 2027, between 12pm and 9pm daily, unless otherwise stated in Clause 4.

2. By participating in and/or allowing your child/ward to participate in this Event, you agree to be bound by these Terms and Conditions (“Conditions”) and our Privacy Policy (available at https://www.changiairport.com/en/privacy-policy.html), which together constitute a binding agreement between you and CAG, governing your and/or your child’s/ward’s participation in this Event.

3. In these Conditions, references to ‘we’, ‘us’ and ‘our’ mean CAG, CAG’s appointed contractors, our respective subsidiaries and affiliates, as well as our directors, officers, agents and employees or independent contractors as the context requires.

4. Please refer to the table below for more details on activities available at the Event: 

*These activities are not available on selected Saturdays whenever (d) or (e) is ongoing.

5. Participants in the Tournament and the TCG Battle (each, a “Competition”) are solely responsible for bringing all equipment and accessories required for the relevant Competition, as set out in Clause 4. For the Tournament, this includes a fully charged Nintendo Switch 2 console with the Pokémon Champions game installed and updated to the latest version and its charger. No equipment or accessories will be rented, sold or provided at the Event. Participants who do not bring the required equipment will not be allowed to participate, and their slot will be forfeited.

6. Activity passes to the Event are free of charge but must be booked on Changi App’s Playpass system. Activities (a), (b) and (c) in Clause 4 may be booked up to seven (7) days before your visit. Activities (d) and (e) in Clause 4 may be booked from the time they are released from 23 October 2026, unless otherwise advised by CAG.

7. Booking of activity passes is on a first-come-first-served basis and subjected to availability. Each activity pass only allows one (1) person for 1 play slot at 1 activity under the Event.

8. Entry to the Event is strictly by a valid activity pass for the relevant slot. Walk-ins will not be admitted unless otherwise permitted by CAG and subject to capacity.

9. Participants shall proceed to the registration counter at least five (5) minutes before their slot with their activity passes to complete registration process. Participants who are aged 12 and below shall be accompanied by their parent or guardian at the point of registration before they enter the Event. Accompanying adults will not be permitted into the activity area during Competitions, but must collect the participant upon its completion. Parents and guardians remain responsible for the participant at all times.

10. The activities are open to all ages. Parents/guardians are encouraged to review the content of each activity to ensure that it is suitable for their child’s/ward’s age, reading level and digital readiness, and are solely responsible for determining whether their child/ward should participate. Accordingly, we shall not entertain any complaints or claims relating to the suitability of the content of any activity.

11. Where a participant is under 18 years of age, the parent/guardian making the booking accepts these Conditions on the participant’s behalf.

12. All participants must arrive on time for their booked slot. CAG reserves the right to refuse entry to any participant who arrives late. In the case of cancellation, no show and/or late arrival, the booked slot will be forfeited without redress. CAG shall not be liable for any loss or expense arising from your failure to comply with these Conditions.

13. All prizes and rewards are complimentary, available while stocks last, and awarded at the sole discretion of CAG, whose decision is final. They are nontransferable, non-exchangeable for cash or other items, non-refundable and not for resale. CAG may substitute any prize or reward with another of similar value without notice. Prizes must be collected at the Event immediately after the relevant Competition, failing which they will be forfeited.

14. In-game coupons/codes are subject to the terms and conditions of the relevant platform provider, including any expiry date, regional restrictions and account requirements. CAG is not responsible for the redemption of such coupons/codes.

15. Some prizes may contain small parts and are not suitable for children under 15 years of age.

16. CAG reserves the right at its sole discretion and without redress, to refuse entry to, or terminate the participation of any person, including: 

a. Participants who arrive late for their booked slot;

b. Participants in the Tournament who did not bring their own Nintendo Switch 2 console and charger;

c. Participants in the Tournament and/or TCG Battle who are non-compliant with rules and guidelines of the relevant competition; and

d. Any person at the Event whose behaviour is unsafe or unruly or is likely to cause harm to any person or damage to any property.

17. The decisions of CAG appointed judges on all matters relating to a Competition, including match results, rules, ties, disconnections, device failures and disputes, are final.

18. No food and drinks (except bottled water) are allowed at the Event.

19. CAG reserves the right to cancel, postpone, suspend or modify the Event, or any activity, slot, Competition format or prize, in whole or in part, at any time (including for operational, safety or security reasons), without liability. Where practicable, affected participants will be notified via the Changi App.

20. To the fullest extent permitted by law: (i) CAG, and their subsidiaries and affiliates, including Q’s Advertising Pte Ltd, The Little Spaceship Pte Ltd and all CAG appointed vendors, as well as their directors, officers, agents and employees shall not be responsible for any damage or personal injury to you or to any Participant in this Event, and/or loss or damage to any property sustained as a result of your or their participation in this Event, including without limitation all direct loss, indirect or consequential loss, cost and expense, or loss of profits; and (ii) by participating in and allowing your child/ward to participate in this Event, you agree to indemnify CAG, its subsidiaries and affiliates, as well as their directors, officers, agents and employees against all claims, losses, damages, costs or expenses which may be made against or suffered by CAG, its subsidiaries and affiliates, as well as their directors, officers, agents and employees, in respect of any injury (including fatal injury), loss or damage to property arising out of or in connection with your and/or any Participant’s participation in this Event.

21. To promote and advertise the Event, CAG reserves the right to engage authorised photographers and videographers to take photographs and/or video recordings. By participating in the Event, you consent to being photographed and recorded by authorised photographers and videographers as guest/customers at the Event and consent to the use of such images, films or recordings for public transmission and for the marketing and publicity materials of CAG. Further, by participating in and allowing any child/ward under your care to participate in this Event and providing your personal data and the personal data of the participants to us, you consent to the collection, use or disclosure of the personal data of yourself and all participants, in accordance with our Privacy Policy and the Personal Data Protection Act 2012 as updated from time to time, for CAG’s reasonable business purposes including without limitation: to administer the Event, statistical analyses, marketing, survey participation, to ensure compliance with and to enforce these Conditions, to address queries we receive in relation to your or any participant’s participation in this Event, to protect the safety and security of our staff and property, and/or to comply with applicable laws, regulations, and/or orders of court requiring disclosure of your and/or any Participant’s personal data.

22. CAG’s decision on all matters relating to the Event and its promotion is final, conclusive and binding.

23. CAG reserves the right to amend these Conditions without further notice to you, and you agree to be bound by such amended Conditions.

24. All intellectual property rights in Pokémon, including the games, characters, names, artwork and other content featured at the Event, belong to their respective owners.

25. These Conditions shall be governed by and construed in accordance with the laws of Singapore.

Dated: 23 October 2026