RECEIVE UP TO S$88 E-VOUCHERS WITH YOUR OVERSEAS SPEND
1. This Promotion is organized by Changi Airport Group (Singapore) Pte. Ltd. (“CAG”).
2. By participating in this Promotion, all participants shall be deemed to have read, understood, and agree to be bound by the following terms and conditions and all amendments, additions, replacements, and modifications hereto as may be made from time to time.
3. Subject to the terms and conditions contained herein, this Promotion is open to all Singapore residents who sign up for a new Liquid Account via Changi Pay using a referral code from Chow Jia Hui, Jesseca Liu or The Travel Intern (collectively, the “KOLs”) from 22 November to 31 December 2025 (both dates inclusive) or until all redemptions are fully awarded, whichever is earlier, or such other period(s) as may be determined by CAG in its absolute discretion (the “Promotion Period”).
Eligibility
4. To be eligible to participate in this Promotion (the “Participant”), individuals must:
a) Be a new user of a Liquid Account1 in Changi Pay (i.e., must not have previously signed up for a Liquid Account); and
b) Successfully sign up for a Liquid Account1 via Changi Pay using a referral code2 on the Liquid Account registration page during the Promotion Period.
Definition
5. “Eligible Overseas Spend” refers to successful peer-to-merchant QR payments made via Changi Pay through Alipay (China only), Alipay+ (overseas) or DuitNow (Malaysia) QR.
Examples of Eligible Overseas Spend include paying for goods or services at merchants in countries/regions that accept Alipay (China only), Alipay+ (overseas) or DuitNow QR. Refunded transactions will not be taken into account for the purposes of this Promotion. The full list of countries accepting Changi Pay can be found at https://www.changiairport.com/en/help/changi-app/faq/changi-pay.html - under ‘Where can i use Changi Pay’.
Promotion Mechanics
6. Upon fulfilling the eligibility criteria in Clause 4, a Participant is eligible to receive up to S$88 in Changi Pay e-Vouchers when they make Eligible Overseas Spend with Changi Pay during the Promotion Period as follows:
a) S$8 e-Voucher (one piece of S$8 Changi Pay e-Voucher) upon completing the 5th Eligible Overseas Transaction (of any value); and
b) S$10 e-Vouchers (two pieces of S$5 Changi Pay e-Voucher) upon reaching S$500 cumulative Eligible Overseas Spend; and
c) S$10 e-Vouchers (two pieces of S$5 Changi Pay e-Voucher) upon reaching S$1,000 cumulative Eligible Overseas Spend; and
d) S$10 e-Vouchers (two pieces of S$5 Changi Pay e-Voucher) upon reaching S$1,500 cumulative Eligible Overseas Spend; and
e) S$20 e-Vouchers (four pieces of S$5 Changi Pay e-Voucher) upon reaching S$2,000 cumulative Eligible Overseas Spend; and
f) S$30 e-Vouchers (six pieces of S$5 Changi Pay e-Voucher) upon reaching S$3,000 cumulative Eligible Overseas Spend.
7. This Promotion is limited to the first 1,000 Participants on a first-come-first-served basis. Each Participant can receive a maximum of S$88 in Changi Pay e-Vouchers.
8. Participants are not eligible to qualify for any other new Liquid Account user promotions rolled out by CAG concurrently with this Promotion.
Issuance of e-Vouchers
9. All Changi Pay e-Vouchers will be credited to the Participant’s Changi Pay digital wallet account within seven (7) working days from the date the respective spending milestone is achieved.
10. All Changi Pay e-Vouchers can be used for purchases at participating outlets at Changi Airport Terminals (both Transit and Public Area, excluding Terminal 2 canteen), Jewel Changi Airport and iShopChangi.com. Participants must apply the e-Voucher before payment is processed via Changi Pay. The list of participating outlets can be found at https://www.changiairport.com/en/help/changi-app/changi-pay/outlets.html.
11. All Changi Pay e-Vouchers must be redeemed within 90 calendar days from the date of receipt of the Changi Pay e-Vouchers. Unredeemed Changi Pay e-Vouchers shall expire and be deemed forfeited, and there shall be strictly no extensions, refunds, or replacement given. CAG will not entertain any appeal whatsoever.
12. All Changi Pay e-Vouchers (or any part thereof, including unutilized portion) are strictly non-transferable, non-refundable, and non-exchangeable for cash, credits, goods or benefits-in-kind, unless otherwise stated. The e-Vouchers are subject to such further terms and conditions as may be stipulated on the e-Vouchers. CAG reserves the right to replace or change the e-Vouchers without prior notice.
13. CAG shall not be responsible for any consequences, including but not limited to loss of life, injury to person and/or damage to property, arising from and/or in connection with the Participant’s participation in the Promotion, or the Participant’s redemption and/or use of the gifts and e-Vouchers.
14. CAG’s determination on all matters relating to the Promotion shall be final, conclusive, and binding. No correspondence and/or appeals will be entertained.
15. All Participants whose e-Vouchers have been unredeemed or forfeited shall not be entitled to any payment or compensation.
16. In the event of any dispute or complaint related to the Promotion, Participants shall submit their feedback and enquiries via https://feedback.changiairport.com/ within 7 days of the issue arising. CAG reserves the right to make the final decision on all disputes and complaints.
GENERAL TERMS & CONDITIONS
17. All payment services relating to the use of Changi Pay are provided by Liquid Group Pte Ltd (“Liquid”). CAG is marketing the aforesaid payment services on behalf of Liquid. Liquid is the holder of Major Payment Institution licenses for account issuance, domestic money transfer, cross-border money transfer, merchant acquisition and e-money issuance under the Payment Services Act.
18. The eligibility of any Participant to participate in this Promotion and/or receive any e-Vouchers shall be determined at the absolute discretion of CAG.
19. CAG shall not be liable for any damages, loss or inconvenience for any matter arising out of or in connection with this Promotion, and each Participant agrees to indemnify and hold CAG harmless from and against any and all claims, damages, losses, costs or expenses suffered or incurred by CAG in relation to the Promotion.
20. CAG reserves the right in its sole and absolute discretion to terminate the Promotion or to vary the terms and conditions herein at any time at its absolute discretion without further notice.
21. In the event of any inconsistency between these terms and conditions and any other form of publicity collateral relating to the Promotion, these terms and conditions shall prevail.
22. These terms and conditions shall be construed and governed in accordance with the laws of the Republic of Singapore. CAG and all Participants hereby accept the exclusive jurisdiction of the Singapore courts to rule on any issues or disputes related thereto.
1 Liquid Account refers to the e-money account provided by Liquid that would be linked to Participant’s Changi Pay account that can be used as an e-wallet for payment.
2 The KOLs’ referral code can be found on the social media accounts (specifically Instagram) of Chow Jia Hui, Jesseca Liu and The Travel Intern throughout the Promotion Period (22 November to 31 December 2025).
These terms and conditions are updated as of 22 November 2025.