RECEIVE S$50 CHANGI PAY E-VOUCHERS WITH S$2,000 OVERSEAS SPEND WITH CHANGI PAY
1. This Promotion is organized by Changi Airport Group (Singapore) Pte. Ltd. (“CAG”).
2. By participating in this Promotion, all participants shall be deemed to have read, understood, and agree to be bound by the following terms and conditions and all amendments, additions, replacements, and modifications hereto as may be made from time to time.
3. Subject to the terms and conditions contained herein, this Promotion applies to qualifying overseas spend made with Changi Pay during the Promotion Period: 19 May 2025 to 30 June 2025 (both dates inclusive) or until redemptions end, whichever is earlier, or such other period(s) as may be determined by Changi Airport Group in its absolute discretion (the “Promotion Period”).
Eligibility
4. To be eligible for this Promotion, Participants must:
a) Be a Changi Pay user , i.e., the digital wallet page in the Changi App
b) Linked Liquid Account1 via Changi Pay;
c) Use Changi Pay for payments through their Liquid Account
Definition
5. “Eligible Transaction” means a successful peer-to-merchant QR payment through Alipay (China only), Alipay+ (overseas) or DuitNow (Malaysia) QR, via the Changi Pay digital wallet.
Examples of Eligible Transactions include paying for goods or services at merchants in countries/regions that accept Alipay (China only), Alipay+ (overseas) or DuitNow (Malaysia) QR. Refunded transactions will not be taken into account for the purposes of this Promotion. The full list of countries accepting Changi Pay can be found at Changi Pay - under ‘Where can i use Changi Pay’.
Promotion Mechanics
6. To qualify for the Promotion, the Participant must spend an accumulation of S$2,000 in Eligible transactions made overseas with Changi Pay during the Promotion Period.
7. Upon meeting the spending criteria, the Participant will receive S$50 e-Vouchers (10 pieces of S$5 Changi Pay e-Voucher) in their Changi Pay digital wallet account within 21 working days after each calendar month-end.
8. This Promotion is limited to the first 10,000 pieces of Changi Pay e-Vouchers (S$5 denomination). The e-Vouchers will be awarded on a first-come-first-served basis. Each Participant can receive a maximum of 10 pieces of S$5 Changi Pay e-Voucher (S$50 cumulative voucher value).
9. Changi Pay e-Vouchers can be used for purchases at participating outlets at Changi Airport Terminals (both Transit and Public Area, excluding Terminal 2 canteen), Jewel Changi Airport and iShopChangi.com. Participants must apply the e-Voucher before payment is processed via Changi Pay. The list of participating outlets can be found at OutLets.
10. All Changi Pay e-Vouchers must be redeemed within 90 calendar days from the date of receipt of the Changi Pay e-Vouchers. Unredeemed Changi Pay e-Vouchers shall expire and be deemed forfeited, and there shall be strictly no extensions, refunds, or replacement given. CAG will not entertain any appeal whatsoever.
11. The Promotion and Changi Pay e-Vouchers (or any part thereof, including unutilized portion) are strictly non-stackable with any other Promotions, non-transferable, non-refundable, and non-exchangeable for cash, credits, goods or benefits-in-kind, unless otherwise stated. The e-Vouchers are subject to such further terms and conditions as may be stipulated on the e-Vouchers. CAG reserves the right to replace or change the e-Vouchers without prior notice.
12. CAG shall not be responsible for any consequences, including but not limited to loss of life, injury to person and/or damage to property, arising from and/or in connection with the Participant’s participation in the Promotion, or the Participant’s redemption and/or use of the gifts and e-Vouchers.
13. CAG’s determination on all matters relating to the Promotion shall be final, conclusive, and binding. No correspondence and/or appeals will be entertained.
14. All Participants whose e-Vouchers have been unredeemed or forfeited shall not be entitled to any payment or compensation.
15. In the event of any dispute or complaint related to the Promotion, Participants shall submit their feedback and enquiries via Feedback For Changi Airport within 7 days of the issue arising. CAG reserves the right to make the final decision on all disputes and complaints.
GENERAL TERMS & CONDITIONS
16. All payment services relating to the use of Changi Pay are provided by Liquid Group PteLtd (“Liquid”). CAG is marketing the aforesaid payment services on behalf of Liquid. Liquid is the holder of Major Payment Institution licenses for account issuance, domestic money transfer, cross-border money transfer, merchant acquisition and e-money issuance under the Payment Services Act.
17. CAG shall not be liable for any damages, loss or inconvenience for any matter arising out of or in connection with this Promotion, and each Participant agrees to indemnify and hold CAG harmless from and against any and all claims, damages, losses, costs or expenses suffered or incurred by CAG in relation to the Promotion.
18. CAG reserves the right in its sole and absolute discretion to terminate the Promotion or to vary the terms and conditions herein at any time at its absolute discretion without further notice.
19. In the event of any inconsistency between these terms and conditions and any other form of publicity collateral relating to the Promotion, these terms and conditions shall prevail.
20. These terms and conditions shall be construed and governed in accordance with the laws of the Republic of Singapore. CAG and all Participants hereby accept the exclusive jurisdiction of the Singapore courts to rule on any issues or disputes related thereto.
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1 Liquid Account refers to the e-money account provided by Liquid that would be linked to Participant’s Changi Pay account that can be used as an e-wallet for payment
These terms and conditions are updated as of 1 June 2025.