• An immigration system disruption has affected the auto-lanes for departing and arriving passengers across the terminals. Passengers should expect delays and approach our ground staff if assistance is needed.
  • Changi Rewards services will be unavailable from 0000H to 0600H. For crediting of points during this period, email enquiry@changiairport.com
  • Relocation of Jetstar

    Jetstar will operate from Terminal 4 from 22 March. Please check here or iChangi app for the latest flight information.

  • Firefly Flight Operations

    New flights to Penang will operate from Changi Airport T2 from 26 March while flights to Subang will continue at Seletar Airport. 

Ground Transport Concierge
Ground Transport Concierge
Ground Transport Concierge

Ground Transport Concierge

THE EASIER WAY TO GET AROUND

The Ground Transport Concierge (GTC) is a 24-hour transport service designed to handle passengers' transportation needs. It is located in the Arrival Hall of each terminal.  

Transportation options available at the GTC include:

  • 4-seater vehicle (S$55.00 per trip to any destination in Singapore)
  • 7-seater vehicle (S$60.00 per trip to any destination in Singapore)
  • City Shuttle (S$10.00 per adult or S$7.00 per child below 12 years of age) to selected downtown areas. The City Shuttle departs every hour from 0700 - 2300hrs

For advanced bookings, please contact the GTC at +65 9656 6258 or book online here.

T1

Public

Arrival Pick-up, Basement

+65 6543 1985

MAP

T2

Public

Arrival hall, level 1, door 5

+65 6546 1646

MAP

T3

Public

Arrival hall, level 1 (next to Information Counter)

+65 6241 3818

MAP

T4

Public

Arrival hall, level 1 (next to information counter)

+65 6581 6775

MAP