• (1/3) For COVID-19 travel advisory for visitors and residents arriving in Singapore, please click here.
  • (2/3) For enhanced precautionary measures in Changi Airport being undertaken to minimise the spread of COVID-19, please click here.
  • (3/3) From 27 March 2020, 9 a.m., all travellers, including Singapore Citizens, Permanent Residents and Long-Term Pass holders, are required to submit their electronic health declaration on arrival in Singapore. For more information, please click here
  • (4/4) Please note that all Changi Rewards services are not available on 1 April 2020 from 00:00AM to 06:00AM (SG time) due to a system enhancement. Please write in to us with your attached receipts at enquiry@changiairport.com for crediting of Changi Rewards points.
Ground Transport Concierge
Ground Transport Concierge
Ground Transport Concierge

Ground Transport Concierge

THE EASIER WAY TO GET AROUND

The Ground Transport Concierge (GTC) is a 24-hour transport service designed to handle passengers' transportation needs. It is located in the Arrival Hall of each terminal.  

Transportation options available at the GTC include:

  • 4-seater vehicle (S$55.00 per trip to any destination in Singapore)
  • 7-seater vehicle (S$60.00 per trip to any destination in Singapore)
  • City Shuttle (S$9.00 per adult or S$6.00 per child below 12 years of age) to most downtown hotels. The City Shuttle departs every 15 minutes. 

There are 3 ways to make a booking: 

  1. Click here, or use the iChangi app (iOS/Android) to book a transport service in advance
  2. Use our self-service kiosks located at the GTC
  3. Approach our friendly customer service officers at the GTC counter

For more booking information, please call the respective hotlines:

T1

Public

Basement 1, Arrival Pick-up

+65 6543 1985

MAP

T2

Public

Level 1, Arrival Meeting Hall (Door 5)

+65 6546 1646

MAP

T3

Public

Level 1, Arrival Meeting Hall1 (next to Information Counter)

+65 6241 3818

MAP

T4

Public

Level 1, Arrival Meeting Hall (next to Information Counter)

+65 6581 6775

MAP