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Frequently Asked Questions
Special Assistance Lanes are available for passengers travelling with young children, assisting a companion, or using mobility aids such as wheelchairs. These lanes are wider and designed for greater ease and comfort.
Up to four travellers may clear immigration together through these lanes, making them ideal for families or those requiring support.
Click here to learn more about automated clearance.
Baby care rooms are conveniently located across all terminals and Jewel, in both public and transit areas. Each room is equipped with baby changing tables and hot water dispensers.
Click here to find out more about our baby care rooms.
Changi Airport offers a myriad of indoor, air-conditioned playgrounds across all terminals, designed to captivate kids aged one to 12. Each play area is tailored to provide a fun and safe environment for children to explore, ensuring that there’s something exciting for every age group.
Click here to find out more about our play areas.