• (1/2) For travel advisories, precautionary measures and other information related to the Covid-19 situation, please refer to our Covid-19 Information Hub.
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  • (2/2) The opening hours for Shop & Dine outlets may have changed. For more details and the list of outlets which remain open in Changi Airport and Jewel, please click here.
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Pick-up Points
Pick-up Points
Pick-up Points

Pick-up Points

GET TO OUR DESIGNATED PICK-UP POINTS

Picking up—or getting picked up by—your loved ones? Head to our designated pick-up points at the following locations:

BASEMENT 1 1 - 3

BY WALKING

Follow the signs to 'Arrival Pick-up' and take the lift/ travellator to Basement 1 after collecting your baggage.

BY DRIVING

  • On Airport Boulevard, stay on the centre lane towards 'Terminal 1 Arrival'.
  • Swing right and proceed on the down-ramp to 'Terminal 1 Arrival Pick-up'.

LEVEL 1 Coach Stand (Bay 7 - 12)

BY WALKING

Follow the signs to ‘Arrival Pick-up’ located at Level 1 Coach Stand.

BY DRIVING

  • On Airport Boulevard, keep right and travel along the right lane towards Terminal 2.
  • Follow the signs after entering Terminal 2, and take the first u-turn towards T2 Drop-off/Pick-up.

BASEMENT 1 1 – 3

BY WALKING

Follow the signs to 'Arrival Pick-up' and take the down-riding escalator to Basement 1 after collecting your baggage. Pick-ups can take place at Doors 1, 2 and 3.

BY DRIVING

  • On Airport Boulevard, keep right and travel along the right lane towards Terminal 3.
  • Follow the signs to 'Arrival Pick-up' and keep right to arrive at Basement 1.

LEVEL 1 1 – 3

BY WALKING

Follow the signs to 'Arrival Pick-up' and proceed towards the left after collecting your baggage.

BY DRIVING

  • For drivers heading to Terminal 4 via ECP; keep left upon reaching Airport Boulevard and follow the signs to Terminal 4.
  • For drivers heading to Terminal 4 via PIE, keep left and take the dedicated slip road to Terminal 4.
  • Upon entering the Terminal 4 roadway system from either ECP or PIE, follow the signs to 'Arrival Pick-up'.

Please be informed that drivers are not allowed to park their vehicles or wait for passengers at the Departure or Arrival kerbside or pick-up points. This is to ease traffic conditions and ensure operational efficiency at Changi Airport.

Passengers are encouraged to drop off at the kerbside nearest to the check-in rows that they are checking in at.