• (1/3) For COVID-19 travel advisory for visitors and residents arriving in Singapore, please click here.
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  • (2/3) For enhanced precautionary measures in Changi Airport being undertaken to minimise the spread of COVID-19, please click here.
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  • (3/3) From 27 March 2020, 9 a.m., all travellers, including Singapore Citizens, Permanent Residents and Long-Term Pass holders, are required to submit their electronic health declaration on arrival in Singapore. For more information, please click here. 
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  • (4/4) Please note that all Changi Rewards services are not available on 1 April 2020 from 00:00AM to 06:00AM (SG time) due to a system enhancement. Please write in to us with your attached receipts at enquiry@changiairport.com for crediting of Changi Rewards points.
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Pick-up Points
Pick-up Points
Pick-up Points

Pick-up Points

GET TO OUR DESIGNATED PICK-UP POINTS

Picking up—or getting picked up by—your loved ones? Head to our designated pick-up points at the following locations:

BASEMENT 1 1 – 3

BY WALKING

Follow the signs to 'Arrival Pick-up' and take the lift/ travellator to Basement 1 after collecting your baggage.

BY DRIVING

  • On Airport Boulevard, stay on the centre lane towards 'Terminal 1 Arrival'.
  • Swing right and proceed on the down-ramp to 'Terminal 1 Arrival Pick-up'.

LEVEL 1 2 – 4

BY WALKING

Follow the signs to 'Arrival Pick-up' and proceed towards the exit doors after collecting your baggage.

BY DRIVING

  • On Airport Boulevard, keep right and travel along the right lane towards Terminal 2.
  • Follow the signs to 'Terminal 2 Arrival' and turn right subsequently to arrive at Level 1.

BASEMENT 1 1 – 3

BY WALKING

Follow the signs to 'Arrival Pick-up' and take the down-riding escalator to Basement 1 after collecting your baggage. Pick-ups can take place at Doors 1, 2 and 3.

BY DRIVING

  • On Airport Boulevard, keep right and travel along the right lane towards Terminal 3.
  • Follow the signs to 'Arrival Pick-up' and keep right to arrive at Basement 1.

LEVEL 1 1 – 3

BY WALKING

Follow the signs to 'Arrival Pick-up' and proceed towards the left after collecting your baggage.

BY DRIVING

  • For drivers heading to Terminal 4 via ECP; keep left upon reaching Airport Boulevard and follow the signs to Terminal 4.
  • For drivers heading to Terminal 4 via PIE, keep left and take the dedicated slip road to Terminal 4.
  • Upon entering the Terminal 4 roadway system from either ECP or PIE, follow the signs to 'Arrival Pick-up'.

Please be informed that drivers are not allowed to park their vehicles or wait for passengers at the Departure or Arrival kerbside or pick-up points. This is to ease traffic conditions and ensure operational efficiency at Changi Airport.

Passengers are encouraged to drop off at the kerbside nearest to the check-in rows that they are checking in at.