Pick-up Points
GET TO OUR DESIGNATED PICK-UP POINTS
Picking up—or getting picked up by—your loved ones? Head to our designated pick-up points at the following locations:
Terminal 1
BASEMENT 1 1 – 3
BY WALKING
Follow the signs to 'Arrival Pick-up' and take the lift/ travellator to Basement 1 after collecting your baggage.
BY DRIVING
- On Airport Boulevard, stay on the centre lane towards 'Terminal 1 Arrival'.
- Swing right and proceed on the down-ramp to 'Terminal 1 Arrival Pick-up'.
Terminal 2
LEVEL 1 2 – 4
BY WALKING
Follow the signs to 'Arrival Pick-up' and proceed towards the exit doors after collecting your baggage.
BY DRIVING
- On Airport Boulevard, keep right and travel along the right lane towards Terminal 2.
- Follow the signs to 'Terminal 2 Arrival' and turn right subsequently to arrive at Level 1.
Terminal 3
BASEMENT 1 1 – 3
BY WALKING
Follow the signs to 'Arrival Pick-up' and take the down-riding escalator to Basement 1 after collecting your baggage. Pick-ups can take place at Doors 1, 2 and 3.
BY DRIVING
- On Airport Boulevard, keep right and travel along the right lane towards Terminal 3.
- Follow the signs to 'Arrival Pick-up' and keep right to arrive at Basement 1.
Terminal 4
LEVEL 1 1 – 3
BY WALKING
Follow the signs to 'Arrival Pick-up' and proceed towards the left after collecting your baggage.
BY DRIVING
- For drivers heading to Terminal 4 via ECP; keep left upon reaching Airport Boulevard and follow the signs to Terminal 4.
- For drivers heading to Terminal 4 via PIE, keep left and take the dedicated slip road to Terminal 4.
- Upon entering the Terminal 4 roadway system from either ECP or PIE, follow the signs to 'Arrival Pick-up'.
Please be informed that drivers are not allowed to park their vehicles or wait for passengers at the Departure or Arrival kerbside or pick-up points. This is to ease traffic conditions and ensure operational efficiency at Changi Airport.
Passengers are encouraged to drop off at the kerbside nearest to the check-in rows that they are checking in at.