• [PHONE SCAM ALERT] Unsolicited calls have been made to some individuals asking for bank account numbers to claim a prize in the 'Be A Changi Millionaire' promotion. Changi Airport Group (CAG) is committed to protect our customers' information. We will not ask for confidential information like bank account or credit card numbers. Should you receive calls claiming to be from CAG or our representatives regarding Changi Millionaire, let us know at millionaire@changiairport.com or +65 9664 9826.
  • Please note that the OneChangi ID service is not available on 7 Nov from 01:00 to 05:00 (SG time) due to a system enhancement. We apologise for any inconvenience encountered.

    For the crediting of Changi Rewards points earned during the maintenance period, please write to us with your attached receipts at enquiry@changiairport.com.

  • BETWEEN T1, T2 & T3

    Public Bus Public Bus Public Bus

    By Skytrain

    Terminals 1, 2 and 3 are connected by a complimentary Skytrain service in both the transit and public areas.

    Operating hours: 5:00 AM—2:30 AM.
    Frequency: 4 minutes
    Travel time: 4 minutes

    The Skytrain is closed for maintenance works from 2:30AM to 5:00AM daily. During these non-operational hours, travellers may transfer between the terminals as follows: ​

    Location Directions
    Within the transit areas

    By foot via the inter-terminal travellators located throughout the Departure Transit areas.

    At the public areas

    Between Terminal 2—3
    Use link bridge to connect on foot.

    Between Terminal 1—2 and Terminal 1—3
    Free shuttle service connecting these terminals operate from 2:30AM to 5:00AM

    Boarding and alighting points:

    • Terminal 1: Level 2, Departure Hall (Door 5)
    • Terminal 2: Level 2, Departure Hall (Door 1)
    • Terminal 3: Level 2, Departure Check-in Hall (Door 8)

    Free Shuttle Bus schedule during maintenance hours

    Between T1 and T2

    Between T3 and T1

    From T1 From T2 From T3 From T1  
    02:30 02:40 02:30 02:38  
    02:50 03:00 02:48 02:56  
    03:10 03:20 03:06 03:14  
    03:30 03:40 03:24 03:32  
    03:50 04:00 03:42 03:50  
    04:10 04:20 04:00 04:08  
    04:30 04:40 04:18 04:26  
    04:50 05:00 04:36 04:44  
    05:10 END 04:54 05:02  
        05:10 END  
    On Foot On Foot On Foot

    On Foot

    To move between Terminals 1, 2 and 3 within the transit area, use the inter-terminal travellators located throughout the Departure Transit areas.

    To travel between Terminal 2 and Terminal 3, use the Mezzanine Level link bridge between the two terminals.

  • TO/FROM T4

    Public Bus Public Bus Public Bus

    By T4 Shuttle Bus

    Hop on the complimentary 24-hour shuttle bus service to and from Terminal 2 and Terminal 4.

    If you are transferring from Terminal 1 or 3 to Terminal 4, you need to first make a connection to Terminal 2 via the Skytrain, before taking the shuttle to Terminal 4    

    The shuttle bus journey takes about 10 minutes.

    Please proceed to the following shuttle bus pick-up points:
    At T2: Arrival Hall Door 1
    At T4: Arrival Hall (Opposite Clinic)

    Bus frequency:
    10 minutes   : 7:00 AM to 10:29 PM
    20 minutes   : 10:30 PM to 6:59 AM

    The shuttle bus journey takes about 12 minutes.

    Please proceed to the following shuttle bus pick-up points:
    At T2: Gate 51
    At T4: Transfer Lounge

    Bus frequency: 24 minutes

    Note: If you are transferring to Terminal 4 within the transit area, please ensure that your itinerary is through checked to your final destination.


    On Foot On Foot On Foot

    From T1

    • Jewel's North entrance is connected to the Arrival Hall of Terminal 1, Level 1.

    From T2 and T3

    • Jewel is a 5 to 10-minute walk from the Departure Halls of Terminal 2 (near Row 1) or Terminal 3 (near Crowne Plaza) via the link bridges.

    From T4

    • Take the free Airport Shuttle Bus to Terminal 2 and make your way to Terminal 2, Level 2, Departure Hall (near Row 1), then take the escalator to Level 3 to find the link bridge to Jewel's East Gateway entrance.