• Who we are

    Complimentary 24/7 Shopping Concierge Service

    From luxury and beauty, to fashion and gifts, take your airport shopping experience to new heights with Changi Airport’s complimentary 24/7 Shopping Concierge service. Turn to our team of expert personal shoppers for personalised recommendations tailored to your needs. 

    Our Shopping Concierge aims to deliver a stress-free shopping experience. Choose to pamper yourself with a shopping journey by engaging our Shopping Concierge before your flight as they help you navigate through the plethora of shopping options within Changi Airport, or have our Shopping Concierge make purchases in advance and deliver the items personally to you at your boarding gate before you fly.

    Simply scan the QR codes or click on the button below to chat with our Shopping Concierge today!

  • Why Shop With Us

    Exclusive Events

    Insider Access

    As friends of our Shopping Concierge service, gain front row access to Changi Airport's retail landscape. Be one of the first to learn about new product launches and enjoy the privilege of pre-ordering the item ahead of market launch. 


    Exclusive Events 

    Receive exclusive invitations to events such as the World of Wines & Spirits (WOWS) and Changi 1st events, and be treated to VIP experiences.

    Seamless and Convenient Shopping Experience

    With our cross-terminal shopping capabilities, enjoy the flexibility to shop from any of the four terminals and have your items delivered to you at your boarding gate.


    Exclusive Discounts & Privileges

    Allow our Shopping Concierge to further sweeten the deal with our dedicated White Glove Delivery service and save up to S$50 off with our exclusive promotions. Scroll down for the current list of promotions available, terms & conditions apply.