• [PHONE SCAM ALERT] Unsolicited calls have been made to some individuals asking for bank account numbers to claim a prize in the 'Be A Changi Millionaire' promotion. Changi Airport Group (CAG) is committed to protect our customers' information. We will not ask for confidential information like bank account or credit card numbers. Should you receive calls claiming to be from CAG or our representatives regarding Changi Millionaire, let us know at millionaire@changiairport.com or +65 9664 9826.
  • Please note that the OneChangi ID service is not available on 7 Nov from 01:00 to 05:00 (SG time) due to a system enhancement. We apologise for any inconvenience encountered.

    For the crediting of Changi Rewards points earned during the maintenance period, please write to us with your attached receipts at enquiry@changiairport.com.

EARLY CHECK-IN

Find out if your flight offers early check-in*.

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Please proceed to your airline's regular check-in counters if any of the following applies to you:

1. You are a passenger on staff travel or standby tickets
2. You are a passenger with a flight change request
3. You are a passenger with excess baggage or a ticketing issue
4. You are part of a single booking with more than 7 passengers

Where Can I Check in Early?

The Early Check-in lounge is located on Level 1 of Jewel and is easily accessible from various terminals. 

Map

Begin Exploring Jewel

Baggage Storage

Drop your baggage at the 24-hour Left Baggage counters, and enjoy the sights and sounds of Jewel Changi Airport, hands-free.

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Delight Your Taste Buds

Dine in airy terraces set in pleasant gardens, with views to savour and menus to tempt. 

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Shop To Your Heart's Content

Get your retail fix among the dizzing array of international selections and local brands in Jewel. 

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