YOUR CHANGI AIRPORT ARRIVAL GUIDE
Be prepared for your smooth arrival journey with this step-by-step guide.
Changi Airport’s all-in-one iChangi app is your handy travel concierge which helps you prepare in advance for a quick arrival in Singapore! Be the first out of the airport upon your arrival with information right at your fingertips!
Don’t have the iChangi app downloaded on your phone yet?
Download the app and follow the guide below using your mobile device for the best click-through experience.
Download iChangi App
A new travel experience is now available on the iChangi app with a suite of new and enhanced travel features.
Save Your Flight
Search and save your flight on iChangi to receive the latest flight and airport information, and travel resources.
Use Travel Checklist
Use the "Travel Checklist" to access useful resources to help you plan a safe and hassle-free journey.
Complete the SG Arrival Card
Submit your Singapore Arrival Card declaration in advance to avoid delays upon arrival.
Shop Duty-free Online
Purchase beauty, electronics, wine & spirits, and more on iShopChangi; select "Collect on Arrival" to start!
Check out the latest feature on iChangi app to track your bags from check-in at the origin country to the baggage belt at Changi Airport.
Eligible foreigners arriving at T2 may proceed to clear arrival immigration via the automated lanes.
Collect your duty-free purchases
Don't forget to proceed to the designated collection point to collect your iShopChangi purchases!
Relax at the Changi Lounge
Enjoy free flow of light snacks, internet connectivity and business facilities at the Changi Lounge.
Explore Jewel and Changi
Explore our wide array of activities and book in advance to make the best out of your day!
Enjoy Seamless Payment
Pay with Changi Pay to enjoy perks and privileges. Receive $5 welcome voucher and enjoy weekly deals!
For your next trip
Don't forget to check out our departure journey guide for a smooth and safe departure journey too!