Free Singapore Tour

• You are a transit or transfer passenger at Changi Airport.
• Your checked-in baggage should be through checked to your end destination.
• Your layover period is at least 5.5 hours but less than 24 hours, and your flight schedule fits with our tour timings (refer to Tour Itineraries below).
• Passengers with a non-transit hotel booking are not allowed to join Free Singapore Tour.

• You can make a pre-booking of one (1) tour itinerary up to sixty (60) days prior to your intended tour date by clicking “Book Now” below. 
• Or, upon arrival you may approach our tour booth(s) in the transit area for assistance (seats are subjected to availability). 
• Upon arrival at Changi Airport, please remain in the transit area and do not clear Arrival immigration as the Free Singapore Tour booths are located within the transit area.
• The Free Singapore Tour booths are located at:

• Passport, boarding passes, valid entry visa and tour booking confirmation are required for registration. Eligibility to participate in the tour is subject to entry requirements stipulated by the Immigration and Checkpoints Authority of Singapore.
• If you have bulky or wheeled cabin baggage, alcohol or duty-free items, you must leave them at a Baggage Storage counter (fees apply) in the transit area before checking-in for the tour.
• Laptops larger than A4 size are not allowed to be stored, you must hand-carry them on the tour.

• Availability of seats is on a first-come, first-served basis.
• Tour itinerary may change, depending on weather and traffic conditions.
• Transit passengers are allowed to enter and exit Singapore once during their layover period, as per guidelines stipulated by the Immigration and Checkpoints Authority of Singapore.
• Items such as Tobacco, cigarettes, vaporizers and e-cigarettes are not allowed on all tours, as the listed items are either banned or taxable upon entry into the Republic of Singapore.
• There are food sampling segments on some of the tour itineraries. If you have any food allergies, please take precautions and  inform the tour guide before the tour starts.

The tours are available daily, including weekends and public holidays. 

The Free Singapore Tour booths are open daily. The operating hours are:

Our tours are conducted in English. 

Depending on the issuing country of the passport you are holding, passengers of eligible nationalities enjoy visa-free entry into Singapore. Please click here to find out if you require a visa to enter Singapore. Possession of a valid visa does not guarantee entry into Singapore. Please refer to the entry requirements for more information. 

Visa Free Transit Facility (VFTF)

Passengers of eligible nationalities may also qualify for VFTF if prevailing entry requirements are met. Assessment for entry is determined by the Immigration and Checkpoints Authority (ICA) officers at the point of entry. For more information, please click here.

Please note that extension of stay for transiting travellers under the VFTF is strictly not allowed.

Yes, as you will be required to clear through Arrival Immigration. For a seamless experience, you are encouraged to complete the online Singapore Arrival Card within three (3) days prior to the date of arrival in Singapore.

For more information, please visit: https://www.ica.gov.sg/enter-transit-depart/entering-singapore/sg-arrival-card

Yes, you can make a pre-booking of one (1) tour itinerary up to sixty (60) days prior to your intended tour date. Check if your layover coincides with the tour schedules before proceeding to our FST online booking page. You can select the preferred itinerary, date and time and proceed with your booking. Upon arrival, please report to the nearest Free Singapore Tour booth in the Transit Area (do not clear Arrival Immigration) at least 90 minutes prior to your tour timing.

Please refer to the Terms and Conditions of the Free Singapore Tour. 

All Free Singapore Tour participants are required to sign off on an Indemnity Form when they report at the Free Singapore Tour service counter before your tour begins.

For all tours, passengers are required to report to the Free Singapore Tour booth(s) in the Transit Area 90 minutes before the start of the tour to check in and confirm their attendance. Tour check-in will close 75 minutes before the tour starts. After a short briefing, you will clear Arrival Immigration as a group. 

The Free Singapore Tour is a guided tour for transit and transfer passengers of Changi Airport only. If you are visiting Singapore, you are not eligible for the Free Singapore Tour.

No, passengers who participate in the Free Singapore Tour are required to complete the entire tour programme, without breaking away from the group. 

For the Changi Precinct, City Sights, and Heritage Tours: Participants will be transported back to Changi Airport. The drop-off points will include Terminal 2, Terminal 3 and Jewel.

For the Jewel Tour: You will have the option to stay in Jewel or follow your Tour Guide back to Terminal 3 at the end of the tour.

All passengers are responsible for their subsequent flight check-in and security procedures in the respective terminals.

No, passengers with a non-transit hotel booking are not allowed to join Free Singapore Tour.  
 
As this complimentary service is for transit and transfer passengers at Changi Airport only, passengers with a long layover may wish to consider booking accommodation at Changi Airport’s full-fledged transit hotels. These transit hotels offer flexible block-hour rates and can be accessed easily before (if you arrive early) and after the tour (if you depart late).  

The Jewel Walking Tour is wheelchair-accessible and stroller friendly. Passengers who require either use will need to fulfil the following requirements:

• He or she is accompanied and assisted by a travel companion; and
• He or she has their own wheelchair for the tour, as the airport or airline's equipment cannot be brought out of the airport premises

The Changi Precinct, City Sights, and Heritage Tours are not recommended for wheelchair users and stroller use due to the tour route.

Passengers below 18 years old are not allowed to join the tour alone unless accompanied by an adult. All passengers have to sign an indemnity form prior to the tour and the indemnity requires signatories to be 18 years old and above.

In the unlikely event that participants are separated from the tour group, the particpant has to make his or her own way back to the airport at his or her own cost.

If you have further enquiries, please email cag.fst@changiairport.com. We will get back to you within 7 working days.