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Baggage Arrival Information on WhatsApp
Stay informed with your flight's luggage information, anytime anywhere.
- ABOUT
- HOW TO USE
- FREQUENTLY ASKED QUESTIONS
- PARTICIPATING AIRLINES
Get real-time updates on your flight’s checked baggage via WhatsApp upon landing at Changi Airport.
How to use this feature
Our Baggage Arrival Information on WhatsApp is a trial service that lets passengers conveniently track their flight's checked baggage in real-time upon landing at Changi Airport.
This service is currently unavailable for transfer passengers. We are working to make it available to them in the future.
If the last bag notification is displayed on the baggage belt TV screens and your luggage has not been presented, please proceed to the Lost & Found counters for further assistance.
Baggage Arrival Information on WhatsApp primarily caters to passengers who do not have the Changi App.
Baggage Arrival Information on WhatsApp provides checked baggage details on a flight level while the Changi App’s Baggage Tracker allows passengers to track their luggage on an individual level.
Submit your feedback via our webform https://feedback.changiairport.com
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