Flight Transfer

If you are travelling with a budget (low-cost) airline, or on two different airlines with separate booking itineraries and your baggage is not checked through to your final destination

Please proceed to clear Arrival Immigration, collect your baggage (if any) and clear Customs before checking-in at the respective departure terminal for your connecting flight. This does not apply to Scoot passengers who have purchased their connecting flights via Singapore in a single booking.

For Terminal 4, proceed to clear Arrival Immigration, collect your baggage (if any) at Arrival Baggage Claim Hall. If you need to transfer to a different Terminal, board the complimentary landside bus located at the Arrival Hall at Terminals 2 and 4 respectively.

If you have secured your boarding pass, check your flight number at the Flight Information Displays for your departure gate and time. If you have not secured your boarding pass, simply obtain your boarding pass for your next flight at respective Transfer Lounges. As gates close 10 minutes before departure time, make sure you are there at least 30 minutes before departure.

Passengers are reminded that valid travel documents e.g. Visa are required for immigration clearance to enter Singapore.

lady with boarding pass

Location of check-in counters for Budget Airlines

Airlines Check-In at
Jetstar Asia
Jetstar Airways International
Jetstar Pacific Airlines
WestAir
Departure Check-In Hall, Terminal 1
Air India Express
Firefly
IndiGo
Scoot (for passengers who did not purchase their connecting flights in a single itinerary)
Departure Check-In Hall, Terminal 2
Lion Air
Malindo Air
VietJet Air
Departure Check-In Hall, Terminal 3
Air Asia Berhad
Indonesia Air Asia
Thai AirAsia
Cebu Pacific Air
Spring Airlines
Departure Check-In Hall, Terminal 4

If in doubt, please contact your airlines directly for clarification. Please click here for Airline contact details.

NOTE: For Passengers on Air France, KLM, Emirates, Finnair, Japan Airlines, Jet Airways, Qantas Airways or United Airlines connecting to your Jetstar flight on a single itinerary / ticket please proceed to Transfer C to check-in for your flight.

 

If you are travelling with the same airline or if your baggage is already checked in all the way through to your final destination

Have a boarding pass? 

Check your flight number at the Flight Information Displays for your departure gate and time. As gates close 10 minutes before departure time, make sure you are there at least 30 minutes before departure.


Don’t have a boarding pass?

Simply obtain your boarding pass for your next flight at respective Transfer Lounges.

Location of Transfer Lounges

Airlines

Check-in at

DrukAir

Jetstar Asia

Jetstar International

Myanmar Airways International

Terminal 1, Transfer C

Air Mauritius

Bangkok Airways

Delta Airlines

Finnair

Terminal 1, Transfer D

Air China

Air France

Air Niugini

Biman Bangladesh Airlines

British Airways

China Southern Airlines

Emirates

Fiji Airways

Japan Airlines

KLM Royal Dutch Airlines

Philippines Airlines

Qantas Airways

Regent Airways

Shenzen Airlines

Thai Airways

Turkish Airlines

Uzbekistan Airways

Xiamen Airlines

Terminal 1, Transfer C or D

Air India

All Nippon Airways

Lao Airlines

Lufthansa German Airlines

Royal Brunei Airlines

Swiss International Airlines

United Airlines

Terminal 2, Transfer E

SilkAir

Singapore Airlines

Terminal 2, Transfer E or F

Etihad Airways

Malaysia Airlines

Terminal 2, Transfer F

Qatar Airways

Terminal 3, Transfer A

Air New Zealand

Asiana Airlines

China Airlines

China Eastern Airlines

Eva Air

Jet Airways

Oman Air

Saudi Arabian Airlines

Terminal 3, Transfer B

Garuda Indonesia Airways

Singapore Airlines

SriLankan Airlines

Terminal 3, Transfer A or B

Cathay Pacific Airways

Cebu Pacific Air

Korean Air

Vietnam Airlines

Terminal 4, Transfer Lounge

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