• (1/3) For COVID-19 travel advisory for visitors and residents arriving in Singapore, please click here.
  • (2/3) For enhanced precautionary measures in Changi Airport being undertaken to minimise the spread of COVID-19, please click here.
  • (3/3) From 27 March 2020, 9 a.m., all travellers, including Singapore Citizens, Permanent Residents and Long-Term Pass holders, are required to submit their electronic health declaration on arrival in Singapore. For more information, please click here
  • (4/4) Please note that all Changi Rewards services are not available on 1 April 2020 from 00:00AM to 06:00AM (SG time) due to a system enhancement. Please write in to us with your attached receipts at enquiry@changiairport.com for crediting of Changi Rewards points.

Your transit experience at Changi Airport is now more rewarding! From now till 31 March 2020, receive S$20 transit voucher to offset your shopping and save up to S$120 on shopping and dining during your transit in Changi Airport, when you travel on Singapore Airlines, SilkAir or Air New Zealand.


  • Passengers travelling on Singapore Airlines (SQ) and/or SilkAir (MI) ticketed and operated flights into and out of Singapore with 13 digits e-ticket numbers begin with 618, 629 or 086. This benefit will also be extended to passengers taking the following flight numbers: SQ4281, SQ4282, SQ4283, SQ4284, NZ281, NZ282, NZ283, NZ284, NZ295 or NZ296 (operated by Air New Zealand) and TR596 or TR597 (operated by Scoot).
  • Passengers must be on transit in Changi Airport on both legs of their journey, which means Singapore is neither the point of origin nor the end destination. Transit passengers on one-way journey or ticket are not eligible. For example, a passenger whose journey is:
    • “London – Singapore – Sydney – Singapore - London” is eligible;
    • “London – Singapore – London” is not eligible;
    • A one-way journey “London – Singapore – Sydney only” is not eligible.
  • Transit means a layover at Changi Airport of not more than 24 hours. This is calculated from the Scheduled Time of Arrival (STA) of the arriving flight into Changi Airport to the Scheduled Time of Departure (STD) of the connecting departure flight out of Changi Airport.
  • Passengers who are in transit at Changi Airport for only one leg of the journey must originate and return to the same country on the aforesaid participarting airlines via Changi Airport. Such passenger must present proof of travel by land or sea from/to Singapore (e.g. booking confirmation, invoice, ticket) and three (3) flight sectors via Changi Airport. For example, a passenger whose journey is:
    • “Mumbai – Singapore, Kuala Lumpur – Singapore – Mumbai” AND Singapore – Kuala Lumpur is by land or sea AND proofs (e.g. booking confirmation, invoice and ticket) of land or sea transfers are presented, is eligible;
    • “Beijing – Singapore, Bangkok – Singapore –Shanghai” AND Singapore – Bangkok is by sea AND proofs (e.g. invoice and ticket) of land or sea transfers are presented, is eligible;
    • “Shanghai – Singapore – Perth, Singapore – Shanghai” in a single ticket BUT “Perth – Singapore” is by other airline, is not eligible;
  • Passengers must be above 2 years old at point of ticket issuance.
  • Changi Airport Group will need to collect information about you and your flight itinerary to facilitate the collection of transit rewards and improve the products and services we offer to you. The data you provide to Changi Airport Group will be retained and processed by Changi Airport Group, and will be used by Changi Airport Group in accordance with our Privacy Policy which you acknowledge and consent to. To protect your privacy, Singapore Airlines, Silk Air and Air New Zealand will not provide us with data on your behalf save where you have expressly consented otherwise in writing that they may do so for Changi Airport Group’s purposes. If you have any queries on the retention, processing and/or use of your personal information and data, please contact Changi Airport Group at enquiry@changiairport.com. 
  • Passengers whose transit (through Singapore) itinerary was issued over two or more separate e-tickets must present all the e-tickets to the relevant staff for verification. Changi Airport Group reserves the right to reject any attempts to collect the transit voucher for reasons including, but not restricted to, insufficient supporting documents. In this regard, Changi Airport Group’s decision shall be final. 
  • Passengers can only collect the transit reward once for their eligible itinerary. 
  • Codeshare flights with 4-digits flight numbers starting with SQXXXX or MIXXX but operated by non-participating airlines are not eligible.
  • Point of origin refers to the country of the departing flight on participating airlines before a passenger arrives at Singapore for the entire trip.
  • Passenger can only collect the transit reward for their current trip. Collections for past trips or advance collection for future trips will not be accepted.
  • The campaign runs from now till 31 March 2020 and collection of the transit rewards must be done before 31 March 2020.
    • The transit voucher will expire by April 2020 or 6 months from the date of issuance, whichever is earlier. Any request to extend or replace the transit rewards will not be accepted.
    • The transit voucher may not be used with ongoing in-store promotions.
    • The transit voucher may be used in conjunction with Singapore Airlines/SilkAir Boarding Pass Privileges.
  • Eligible transit passengers arriving in Changi Airport between 01 October 2019 and 31 March 2020 (both dates inclusive) will receive transit voucher worth S$20 from all points of origin of the entire return trip. Eligible transit passengers whose point of origin of the entire return trip is China (Mainland) will receive two transit vouchers worth S$20 each, one of which is applicable for Liquor, Perfumes or Cosmetics purchases only.
  • Changi Airport Group reserves the rights to change these terms and conditions at any time without prior notice.



Passengers eligible for the transit rewards can proceed to the iShopChangi Collection Centres which are open 24 hours daily in the transit areas of Terminals 2 and 3.

Please present your passport, boarding passes and all e-tickets showing your full itinerary, as well as booking confirmation of your land or and sea transfers, if applicable, to collect.



The transit reward can be used at all participating retail outlets in transit and public areas of Changi Airport (except for outlets stated in the Exclusion List) or can be used to redeemed one-time access to the Ambassador Transit Lounge located in the transit areas of Terminals 2 or 3 for up to two (2) hours; as well as selected spa and massage services at Spa Express in Terminal 2.

Here are some recommended ways to spend the transit reward, with no minimum spend at all!

Changi Transit Privileges Exclusives! Save up to S$120 when you shop and dine, Terminal 2 & 3

Further enjoy an additional S$120 off at Shilla Duty Free, WHSmith, Pashma, Luvenus Jewellery, Singapore Zoo souvenir, Sony store, or enjoy food and beverage at Hudsons Coffee, The Kitchen by Wolfgang Puck, Tanuki Raw Express during your transit. Refer to other terms and conditions on the discount leaflet given together with the transit voucher, while stock lasts.

*Promotion starts from 07 Oct 2019.

Shilla Cosmetics & Perfumes Duplex Store and Beauty Loft

Shilla Cosmetics & Perfumes Duplex Store and Beauty Loft, Terminal 3

Be spoilt for choice with products from over 140 international brands, specially curated for your beauty needs! Whether you are shopping for the latest, hottest, organic, natural or luxury products, take your pick and enjoy up to 40% more savings here than at local retail stores and regional airports. Enjoy a facial or pick up limited edition products at Shilla Beauty Loft!

* Use transit vouchers to offset your purchase.

Read More

SK-II spa at Shilla Beauty Loft

SK-II spa at Shilla Beauty Loft, Terminal 3

Travellers seeking a quick skin fix before boarding can choose from a variety of express 15-minute skincare boosts, while those with longer layovers can opt for more indulgent treatments up to an hour long that revitalise the skin while relieving anxiety and jetlag.

Each treatment features the use of SK-II’s acclaimed skincare, including the brand’s iconic “miracle water”, Facial Treatment Essence. Prior booking for SK-II services is advised, and walk-ins will be subjected to availability.

* Use transit vouchers to offset your purchase.

Read More

DFS Wine & Spirits Duty-free Store

DFS Wine & Spirits Duty-free Store, Terminals 2 & 3

A wide selection of some of the world’s most premium wines and spirits are available here, including Johnny Walker Red Label Scotch, Hennessy XO Grand Champagne, Camus L’Elegant, Chivas Regal, Martell Cordon Bleu and Absolut Vodka.

* Use transit vouchers to offset your purchase.

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Long Bar by Raffles, DFS Wine & Spirits Duty-free Store

Long Bar by Raffles, DFS Wine & Spirits Duty Free store, Terminal 3

One of the store's most innovative features includes a Long Bar by Raffles – in collaboration with one of Singapore's most historical landmarks, the Raffles Hotel.

Transit passengers who may not have time to leave the airport to visit Singapore will get the opportunity to sample The Long Bar's famed cocktail, the Singapore Sling at this Tasting Bar.

* Use transit vouchers to offset your purchase.

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DFS Wine & Spirits Duty-free Store

Local delights at Bengawan Solo, Terminal 1 & 2

A household name in Singapore, Bengawan Solo is synonymous with traditional cakes and kueh made with time-honoured methods of preparation. Special occasions are not the same without signature treats such as Kueh Lapis Sagu (rainbow layer cake), Ondeh Ondeh (coconut-coated glutinous rice balls filled with molten palm sugar), Kueh Lapis (spiced layer cake), and other butter cakes and cookies. These delectable cakes and cookies make great treats on your flight or tasty gifts for friends back home.

* Use transit vouchers to offset your purchase.

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Ambassador Transit Lounge

Ambassador Transit Lounge, Terminal 2 & 3 (Open 24 hours)

Located within the Departure Hall of Singapore Changi Airport, the Ambassador Transit Lounge is equipped with a host of facilities that provide passengers with everything they need to have a comfortable stay.


Spa Express, Terminal 2 Departure Transit Lounge

Spa express offers a plethora of spa services with its private spa suites, sauna and bath areas, as well as quiet meditation rooms and yoga spaces.

*Exclusive offers for Changi Transit Privileges passengers only.

Read more

Best of Singapore

Best of Singapore

Your time in Singapore might be short, but don’t forget to take a piece of Singapore home with you! Shop the best of Singapore, here at Changi. Internationally renowned and well-loved local food products, and your favourite merchandise with our famous Singapore icons. So much you can take home from Singapore! 

Read More

Exclusion List***

The transit reward can be used at all retail outlets in the transit and public areas of Changi Airport, except for the Exclusion List below.

Public Area Transit Area
All Hotel Reservation counters Airline Lounges
All Car Rental counters Airport Wellness Oasis
All Passenger Meeting Services counters Be Relax
Banks Transit Hotels
Crowne Plaza Hotel Hermes (Terminals 1, 2 & 3)
Telecommunications e.g. M1 Shop Plaza Premium Lounge (Terminal 1)
Pay-Per-Use Lounge (e.g. The Haven by Jetquay) Samsung
Temporary Retail Outposts**  
Top-Up Card Machines and Services (e.g. Kopitiam Card, Coffee Bean Cards, cash cards etc)
Ground Transport Services  
MindChamps PreSchool  
The Planet Traveller  
Travel Services e.g. Seiki Travel  
Wan Yang Foot Reflexology  

All Dining Outlets, e.g. quick bite kiosks, cafes, food courts, restaurants and bars
All Supermarkets and Convenience Stores
All Left Baggage Counters
All Money-Changing Counters
Changi Recommends
Dry-cleaning Services
Medical Services
Postage Services
Tobacco Purchases
Temporary Retail Outposts


*With effect from 1 August 2016, pursuant to Section 9A of the Tobacco (Control of Advertisements and Sale) Act (Cap. 309), transit reward cannot be used for the purchase of tobacco products in Changi Airport.

** The Exclusion List may be updated from time to time without any prior notice.