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2 HOURS FREE PARKING
PARTICIPATING OUTLETS
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ENJOY 2 HOURS FREE PARKING

WHEN YOU SHOP & DINE AT TERMINAL 1 TO 4 PUBLIC AREAS

From 1 October to 15 November 2024, redeem two (2) hours of free parking when you spend S$35 in a single receipt with Mastercard® at Terminal 1 to 4 (excluding Jewel Changi Airport) via the Changi App.

 

NOTE:

Applicable to T1/Jewel (General lots - B3 to B5), T2, T3 and T4 carparks only. Excludes eve of and Public Holidays.

Promotion is not stackable with other in-Terminal parking promotions. Other Terms and Conditions apply.

 

Redemption Details

Redeem your free parking reward seamlessly with Changi Rewards from the Changi App! Simply scan your Changi Rewards Card for your spend transaction once you meet the minimum spending amount at the point of making the transaction. 

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CR members is required to install the Changi App in their mobile device and update their IU number to their CR account.

Note that customer must be a Changi Rewards member to redeem parking rewards.

Steps required to redeem your parking rewards are as follows:

For Changi Rewards 2-hour free parking to be automatically credited upon making qualifying spend (eg S$35 min spend at T1-T4 Public Areas)

  1. Verify/Input the IU number of your vehicle
  2. Click “Proceed” to confirm IU number
  3. Minimum spend of S$35 by Mastercard in a single same-day single receipt requirement for either T1 to T4 public areas must be met (Purchases from Jewel Changi Airport are not eligible for the promotion)
  4. Once individuals meet the minimum spending amount, the rewards card must be scanned at the point of transaction.
  5. 2-hour parking reward will be auto-credited to Changi Rewards member’s account once minimum spend of S$35 by Mastercard in a single same-day receipt is met and IU has been indicated beforehand
  6. Parking rewards can be located under “Account” >> “Parking Rebates & Promos” >> “My eCoupons” page

 

If customer does not have the Changi App installed on device yet:

Customer can install the Changi App from the respective app stores:

IOS devices:

https://apps.apple.com/sg/app/ichangi/id391730848  

Android devices:

https://play.google.com/store/apps/details?id=com.changiairport.cagapp&pli=1

1.       Customers can use the parking rewards redeemed at T1/Jewel (General lots-B3-B5), T2, T3 and T4 car parks only.

2.      Promotion is valid for cars only. Parking rewards redeemed cannot be use for motorcycles.

 

Exception Handling for Malaysia-registered cars without IU

Customers who drive Malaysia-registered cars without IU will not be able to redeem their free parking rewards. Customers are to present their qualifying receipts to redeem physical complimentary parking coupon(s) from the following locations during counter opening hours:      

  • T3 Basement 2 Customer Service Counter (opposite FairPrice Finest, open 10:00 AM–10.30 PM, daily)
  • T4 Arrival Hall (opposite LiHO) (open 24 hrs, daily)

LIST OF PARTICIPATING OUTLETS

 

All retail and F&B outlets at public areas in Changi Airport Terminals 1 to 4 except the non-participating outlets listed in clause 4.8 of Changi Rewards T&Cs.

*Receipts from Jewel Changi Airport are not eligible for this promotion. 

 
  • This 2-hour Free Parking Campaign is applicable to Changi Rewards Member unless stated otherwise.
  • For a minimum spend of S$35 by Mastercard in a single same-day receipt at participating retail and F&B outlets in Terminal 1 to 4 public areas (excluding Jewel Changi Airport), customers will be entitled to redeem 2 hours of free parking valued at S$5.20 (1 hour = S$2.60 worth of parking charges).
  • This 2-hour free parking privilege in Changi App or physical complimentary coupon is applicable for usage at selected car parks only (i.e. T1/Jewel General Carpark (B3-B5), T2A, T2B, T3A, T3B, T4A, T4B) at Changi Airport Terminals 1, 2, 3 and 4 only.
  • Redemptions are to be made on the same day of qualifying transaction. The parking reward is valid on the day of issuance only.
  • Where the Customer has any parking privileges or parking rebates pursuant to any of CAG's programmes that are to be utilised via the Portal (including but not limited to free parking for having met the spend criteria in Terminal 1 to Terminal 4 public areas, or any parking privileges under the Changi Rewards loyalty programme, or any other form of parking benefits accorded under the Portal, and/or redemption of Changi Rewards points for parking rebates), the Park & Fly eCoupon shall be applied towards the total parking charges in the following order of priority (with the items on top with higher precedence):
  • (1) Parking rewards redeemed under Changi Airport and Jewel Changi Airport promotions through the Portal, for having met the spend criteria;
  • (2) Parking privileges under the Changi Rewards loyalty programme (for Platinum or Gold members);
  • (3) Any other form of parking benefits accorded under the Portal;
  • (4) Park & Work eCoupon;
  • (5) Park & Fly eCoupon (maximum of 1 Park & Fly eCoupon can be used per exit);
  • (6) Parking rebates redeemed with Changi Rewards points;
  • (7) Other physical carpark coupon (a maximum of one physical coupon may be used)
  • Purchases from Jewel Changi Airport are NOT eligible for the promotion.
  • Duplicated, online and handwritten receipts will not be accepted for redemption.
  • Redemption of parking rewards will be auto credited to registered IU number tagged to the CR member’s account on the Changi App.
  • Redemptions are non-transferable, non-negotiable, non-refundable, cannot be exchanged for cash and not for resale purposes.
  • The free parking reward is not refundable in part if not fully utilised.
  • Promotion is not stackable with other in-Terminal parking promotions.
  • Only 1 free parking reward or physical coupon from this parking promotion can be used per exit to off-set the parking charges. Multiple parking rewards or coupons from the same promotion cannot be used to off-set parking charges per exit from the carpark.
  • The parking reward is valid for cars only and are not valid for motorcycles.
  • All purchases made at participating outlets (including takeaways for F&B outlets) in the public areas of Changi Airport that meets the qualifying requirements are eligible for the redemption of the parking rewards.
  • The parking reward is not exchangeable for cash and the value cannot be refunded in part if it is not fully utilized.
  • No claims will be entertained for parking rewards/carpark coupons that are expired, unutilized, lost, torn, defaced or damaged.
  • CAG reserves the right to, without any liability to the Customers and at its absolute discretion and without prior notice, amend, modify, cancel, terminate or suspend the Parking Promotion, or vary these T&Cs, from time to time for any reason whatsoever. CAG may notify the Customers of such changes by publishing the revised T&Cs at https://www.changiairport.com/parkingpromo or by such other means of communication as CAG may determine in its absolute discretion from time to time. Customers shall not be entitled to any damages or compensation whatsoever or howsoever arising as a result of such modification or cancellation of the Parking Promotion, or such variation of the T&Cs.
  • CAG participating retail and F&B tenants and CAG’s appointed agency, P-Serv Pte Ltd are not eligible to participate in this promotion. The management reserves the right to disqualify any member of the promotion and change the Terms and Conditions as it deems fit, without prior notice. Should any dispute arise, all decisions made by CAG will be final and no correspondence will be entertained.
  • CAG and its authorized agencies will not be liable for any injury, damage or loss arising out of or in connection with the promotion, and each participant agrees to indemnify and hold CAG harmless from and against any and all claims, loss or damages incurred by the participant or by any other party that is in relation to the promotion. 

 

1. If I spend S$35 in a single receipt with Mastercard, and another S$60 at T1 to T4 Public Areas, will I receive two eCoupons to offset 4 hours of free parking?

No, the two hours free parking campaigns with minimum spend of S$35 in a single receipt or S$60 at T1 to T4 Public Areas are not stackable and each Changi Rewards member will only receive one eCoupon each day from either parking campaign.

 

2. If I spend S$35 in a single receipt with Mastercard in T1 to T4 public areas (excluding Jewel), and another S$80 at Jewel Changi Airport, will I receive two eCoupons to offset 4 hours of free parking?

Yes, two hours free parking will be issued for the Mastercard spend at T1 to T4 and another two hours free parking will be issued for the spend at Jewel. Do note that the Mastercard two hours free parking is not stackable with existing in-terminal promotion.

 

3. If I had made 3 transactions via Mastercard within the same day at participating outlets in T1 to T4 which sums up to S$35 (all 3 transactions with Rewards Card scanned), will the 2 hours free parking benefit be automatically credited to my Changi Rewards account?

No, The Mastercard 2H Free Parking Promotion requires a minimum spend of S$35 in a single receipt at participating outlets in T1 to T4. The 2 hours of free parking will only be credited to your Changi Rewards account if you make a single transaction of S$35 or more.

 

4. If I spend S$35 in a single receipt at Jewel, will I be able to redeem for my 2 hours free parking at Terminal car parks?

No, the Mastercard 2H parking promotion is not applicable to Jewel spend.

 

5. I have existing parking rebates redeemed with Changi Rewards points on top of the redeemed 2 hours free parking with minimum spend, which parking benefit will be utilised first upon my exit?

Based on the order of priority for parking benefits and eCoupons, the free parking benefit with minimum spend shall be applied first, followed by your existing parking rebates. Members are encouraged to verify through CarPass, the eligible parking redemptions, privileges or benefits available to them. The order of priority is subjected to changes and members may refer to https://carpass.changiairport.com/FAQ.html for latest updates.